In this study, by analyzing the questionnaire from 223 nonprofit organizations (NPOs) under the Chinese context, we develop and verify the scale of market orientation (MO) of NPOs which has a multidimensional construct, including customer orientation, organizational coordination, intelligence generation, organizational responsiveness and emphasis on surviving. This study also develops and verifies the scale of nonprofit organizational performance on the basis of Balanced Scorecard. Empirical results obtained from stepwise regression reveal that MO has significant positive impact on performance of NPOs and different dimension of MO has different impact on performance.
胡杨成, 蔡宁. 非营利组织市场导向与组织绩效的关系研究[J]. J4, 2009, 6(8): 1111-.
HU Yang-Cheng, CAI Ning. The Impact of Market orientation on Performance in Nonprofit Organizations——An Empirical Study under Chinese Background. J4, 2009, 6(8): 1111-.