This paper explores the relations between perceived value,customer satisfaction,switching costs,purchase interval and repurchase intention by using SEM. We find that: the customers' perceived value has a positive effect on the customer satisfaction and repurchase intentions; customer satisfaction effects positively on the repurchase intentions and has no significant influence on the purchase interval; switching costs have a positive effect on the repurchase intentions which has no significant relationship with the purchase interval.
李东进, 杨凯, 周荣海. 消费者重复购买意向及其影响因素的实证研究[J]. J4, 2007, 4(5): 654-.
LI Dong-Jin, YANG Kai, ZHOU Rong-Hai. An Empirical Study of Consumer Repurchase Intension and its Factors. J4, 2007, 4(5): 654-.