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Journal of Nursing ›› 2024, Vol. 31 ›› Issue (15): 1-6.doi: 10.16460/j.issn1008-9969.2024.15.001

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Mediating effect of resilience between service-oriented leadership and work engagement of clinical nurses

LI Zhang-zhanga, LUO Yan-yana, LI Gen-qiangb   

  1. a. School of Nursing; b. School of Health Management, Xinxiang Medical College, Xinxiang 453000, China
  • Received:2023-12-13 Online:2024-08-10 Published:2024-09-04

Abstract: Objective To explore the influence mechanism of service-oriented leadership on the work engagement of clinical nurses, and provide reference for hospitals to improve the service-oriented leadership of nursing managers. Methods A total of 401 clinical nurses from 5 tertiary grade-A hospitals in Henan Province were selected from October to November 2023 by convenience sampling, and they were surveyed by using The General Information Questionnaire, the Service-oriented Leadership Scale, the Employee Resilience Scale, the Self-Efficacy Scale and the Work Engagement Scale. SPSS25.0 was used to analyze the correlation among service-oriented leadership, resilience and clinical nurses' work engagement, and SPSS macroprogram process4.1 to analyze the mediating effect and moderating effect. Results The total score of clinical nurses' work engagement, service-oriented leadership, resilience, and self-efficacy was 57.20±8.54, 25.65±3.40, 35.80±3.02, and 26.37±4.67 respectively. The total score of clinical nurses' work engagement was positively correlated with that of resilience (r=0.422, P<0.01) and that of service-oriented leadership (r=0.545, P<0.01). There was a positive correlation between the total score of service-oriented leadership and that of resilience (r=0.327, P<0.01). Resilience partially mediated the relationship between service-oriented leadership and clinical nurses' work engagement, and the mediating effect was 0.161, accounting for 10.8% of the total effect. Self-efficacy positively moderated the relationship between service-oriented leadership and resilience (β=0.154, P<0.001). Conclusion Service-oriented leadership can help improve the resilience of clinical nurses and is enhanced by self-efficacy, which in turn increases clinical nurses' work engagement, emphasizing the importance of cultivating service-oriented leadership and improving clinical nurses' self-efficacy and resilience.

Key words: clinical nurses, servant leadership, resilience, work engagement, self- efficacy

CLC Number: 

  • R47
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