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Chinese Journal of Management
2024 Vol.21 Issue.3
Published 2024-03-01
317
Research on the Strategic Decision-Making Logic of High-End Transformation of Local Manufacturing Firms
GAO Xin，SU Jingqin
Based on a longitudinal single case study method, we take YADEA, a leading local firm that has achieved high-end transformation, as an example. Under both internal and external pressure, a dynamic evolution model of the decision-making logic behind the transformation process is built. The study found that： ①In the process of high-end transformation, the coexistence of the causal logic and the effectual logic shows three kinds of micro models: “dependent coexistence”, “conflicting coexistence” and “complementary coexistence”; ②The uncertainty of the external environment triggers “when” to switch, and the internal resource location enables “how” to switch, and the dynamic adaptation between the two stressors is the driving force of the evolution of the dynamic hybrid logic; ③Separating or integrating the paradox between the dual stressors will result in conflicting or complementary hybrid logic, but both positive and negative aspects of the ambidextrous decision-making logic will help traditional enterprises dynamically maintain their competitive advantages.
2024 Vol. 21 (3): 317- [
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A Case Study of the Influence Mechanism of Inclusive Leadership of Xiaochuniang on the Career Resilience of Post-90s Employees
WANG Congying，ZHAO Shuming，QIN Weiping，DING Mingzhi，ZHANG Yin，SHEN Lingzhi
Based on the theory of self-validation and taking Xiaochuniang as the case study object, this study deeply excavates and analyzes inclusive leadership, the career resilience of post-90s employees, and how inclusive leadership shapes the career resilience of post-90s employees. The result shows that the inclusive leadership reveals not only the original three dimensions of accessibility, openness and effectiveness, but also the new dimensions of sense of face and partnership. The career resilience of post-90s of employees is shown in five dimensions of initiative，self-challenge，recognition needs，self-persistence and self-reflection. The two dimensions of “sense of face” and “partnership” of the inclusive leadership will promote post-90s employees to explain through the cognition-motivation-behavior self-verification chain，thereby promoting the improvement of their career resilience. Furthermore, When post-90s employees highly identify with the clarity and detail of their future work self，it will have a positive moderating effect on the effect of inclusive leadership.
2024 Vol. 21 (3): 329- [
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142
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341
Research on the Impact of Managerial Reputation on Long-Termismin in the Dual Context of Culture and Economy
XU Ning，ZHANG Di，XU Xiangyi
Using machine learning and text analysis methods to construct proxy variable for managerial long-termism, based on intertemporal choice theory and taking Chinese A-share listed companies as samples, this study examines how managerial reputation shapes long-termism and the situational roles of Confucian culture and economic policy uncertainty in this process. The results show that managerial reputation has a significant positive impact on managerial long-termism; When enterprises are located in areas with greater influence from Confucian culture or stronger external economic policy uncertainty, the impact of managerial reputation on long-termism is more significant; By shaping long-termists through their reputation, managers can optimize performance in reducing violations, improving internal control quality, enhancing information transparency and promoting social responsibility undertakings in terms of value allocation while promoting technological innovation, green innovation, digital transformation and high-quality development in terms of value creation.
2024 Vol. 21 (3): 341- [
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350
The Effect of Customer Participation in Co-Design on Value Co-Creation Performance of Customized Enterprises from the Perspective of Transactive Memory System
ZHOU Xinxue，GUO Linlin，WANG Tianmei
To explore how customization enterprises can realize value co-creation based on customers’ co-design, this study depicts the behavioral characteristics of the transactive memory system in a virtual team with customer participation, and uses coactive customer agility and product adaptive innovation to measure the performance of value co-creation. A research model of the impact of customer participation in co-design on value co-creation was constructed based on valid customized enterprise samples by questionnaire. The results show that customers’ cognitive participation and emotional participation have a positive effect on the behavioral characteristics of the transactive memory system. The three behavioral characteristics of transactive memory system (i.e., specialization, credibility, coordination) positively affect value co-creation performance. The absorptive capacity of enterprises plays a positive moderating role in this process.
2024 Vol. 21 (3): 350- [
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359
Research on the Impact and Mechanism of Customer Empowering Behaviors on Employee Proactive Customer Service Performance
GUO Gongxing，TIAN Jian，CHENG Bao，ZHOU Kun
This study, from the perspective of conservation of resources theory, respectively introduces psychological availability and need for power as mediating and moderating variables, and probes into the mechanism and boundary of customer empowering behaviors on employee proactive customer service performance. Based on a time-lagged survey and two scenario-based experiments, the following research conclusions are derived: customer empowering behaviors have a significant positive effect on employee proactive customer service performance; psychological availability plays a mediating role in the relationship between customer empowering behaviors and employee proactive customer service performance; need for power not only plays a moderating role on the relationship between customer empowering behaviors and employee psychological availability, but also moderates the mediating effect of customer empowering behaviors on employee proactive customer service performance through employee psychological availability.
2024 Vol. 21 (3): 359- [
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371
The Double-Edged Sword Effect of Resilient Leadership on Employee Behavior
WANG Tao，ZHAN Xiaojun，XU Xiaofeng
Based on the self-determination theory, the research explores the double-edged sword effect of resilient leadership on employee behavior through 490 questionnaire data collected in three stages. The results show that resilient leadership is positively correlated with taking charge and unethical pro-organizational behavior. Harmonious passion plays a mediating role between resilient leadership and taking charge, and obsessive passion plays a mediating role between resilient leadership and unethical pro-organizational behavior. Environmental uncertainty moderates the relationship between resilient leadership and harmonious passion, and between resilient leadership and obsessive passion. The higher the degree of environmental uncertainty, the stronger the relationship between resilient leadership and harmonious passion. The lower the environmental uncertainty，the stronger the relationship between resilient leadership and obsessive passion . At the same time, it moderates the mediating effect of resilient leadership on taking charge through harmonious passion, and that of resilient leadership on pro-organizational non-ethical behavior through obsessive passion.
2024 Vol. 21 (3): 371- [
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381
Emotional Labor Strategies of Gig Workers under Algorithmic Logic
ZHAN Zhipeng，WEN Xiaoyi，QIAN Zhichao，GAO Xueyuan，PEI Jialiang
Based on the Job Demands-Resources model, this study analyzes questionnaire data collected at three different time points from 352 gig workers. It explores the impact of gig workers’ perceived algorithmic evaluation and constraints on their emotional labor strategies (surface acting and deep acting). The results finds that perceived algorithmic evaluation and constraints positively influence gig workers’ interactional psychological strain, leading to a positive effect on their surface acting and a negative effect on their deep acting. Online community support weakens the positive relationship of perceived algorithmic evaluation and constraints to interactional psychological strain. Furthermore, it also negatively moderates the mediating role of interactional psychological strain between perceived algorithmic evaluation and constraints and the two types of emotional labor strategies.
2024 Vol. 21 (3): 381- [
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The Effect of Strategic Differentiation on Firms’ Risk-Taking Behavior
WANG Bing，CHEN Fengwen，HONG Conghua
Drawing on the theory of corporate behavior and optimal distinctiveness theory, the panel data of A-share listed companies in China from 2010 to 2020 are used to investigate the effects of strategic differentiation on the firms’ innovation investment (aspirational risk-taking behavior) and rent-seeking expenditure (deviant risk-taking behavior). The results show that, first, the greater the deviation of strategic positioning from the industry norm, the higher the level of innovation investment and the lower the level of rent-seeking expenditure, exhibiting a tendency of “cautiously aggressive” risk-taking. Second, institutional investors’ shareholding and state ownership weaken both the positive effect of strategic differentiation on innovation investment and its negative effect on rent-seeking expenditure.
2024 Vol. 21 (3): 392- [
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Research on the Impact of Product Innovation on New Venture Growth Under the Digital Context
CHEN Biao，ZHENG Meiqi，SHAN Biaoan，LYU Xingqun
Taking new ventures under the digital context as the research object, this study constructs a theoretical model to reveal the relationships among product innovation, opportunistic orientation, dysfunctional competition and new venture growth. Based on the empirical study of 350 new ventures samples in China, three main findings have been concluded. First, under the digital context, product innovation can help new ventures to achieve their sustainable growth goals, hence, digital technology empowers new ventures to efficiently integrate internal and external resources to better utilize the driving force of product innovation. Second, opportunistic orientation has a negative effect on the relationship between product innovation and new venture growth. Third, dysfunctional competition has a negative effect on the relationship between product innovation and new venture growth.
2024 Vol. 21 (3): 400- [
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Research on the Impact of CSRC’s Random Inspection System on Enterprise Innovation
MA Huixian，LIU Wenxin，WU Yewei
Taking the A-share listed companies from 2014 to 2020 as a sample, this study empirically tests the impact of CSRC’s random inspection on enterprises innovation using a staggered DID model. The results show that compared with the enterprises that have not been randomly sampled, the innovation inputs and outputs of enterprises have significantly improved after CSRC’s random inspection, and this promotion effect mainly plays a role by reducing two types of agency costs and information asymmetry, indicating that fair law enforcement of CSRC’s random inspection can effectively promote enterprise innovation. Furthermore, heterogeneity analysis shows that the promotion effect of CSRC’s random inspection on enterprise innovation mainly exists in enterprises that are non-state-owned, have high financing constraints, face fierce market competition and are in areas with a high level of intellectual property protection. Finally, this study examines the impact of CSRC’s random inspection on the dual innovation of enterprises. The results show that CSRC’s random inspection plays a significant role in promoting both exploratory innovation and exploitive innovation.
2024 Vol. 21 (3): 408- [
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417
Internalization of the External Motivations for Disclosing Others’ Privacy in Public Events
WANG Le，ZHANG Jifei，WANG Luyao，XIAO Renbin
Drawing on the motivation theory and organic integration theory, this study performed a four-wave longitudinal survey. Using the case of “brutal attack on women at a barbecue restaurant in Tangshan” as a quasi-natural experiment, we surveyed 527 Sina Weibo users to build our panel dataset. A two-way fixed effects model was used to identify both the internal and external motivations for disclosing others’ privacy, and to examine the relationship between motivations and the behaviors of disclosing others’ privacy. The results show that, first, internal motivations (social participation and delivering justice) have stronger and more persistent effects on disclosing others’ privacy than external motivations (social concerns and economic benefits). Second, external motivations for disclosing others’ privacy can be internalized into internal motivations. Finally, concern for others’ privacy mitigates the “internalization” process.
2024 Vol. 21 (3): 417- [
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The Influence Mechanism of Virtual Community Incentives on Users’ Knowledge Contribution Tendency
ZHANG Hongchao，WANG Qian，RONG Zhe
Based on SOR theory and the hidden Markov model, the knowledge contribution behavior data and incentive data of Mafengwo tourism virtual community were used to explore how extrinsic incentives affect the knowledge contribution behavior of users through their knowledge contribution tendency. The research findings indicate the following results. First, users have three hidden knowledge contribution tendencies, namely, silence tendency, participation tendency, and positive tendency. Second, when the users have the same tendency, the earlier make an answer to the question, the richer the travel experience, and the more the cumulative contribution, the more the user knowledge contribution. Third, only when the motivation matches the users’ dynamic knowledge contribution tendency, the incentive effect is positive.
2024 Vol. 21 (3): 427- [
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435
Research on the Impact of Supplier Environmental Administrative Penalty on Firm Risk
ZHOU Zhifang，DAI Yixiang
Based on the data of A-share listed firms and the data of environmental administrative penalty provided by pkulaw, this study empirically tests the impact of environmental administrative penalty on firm risk. It shows that supplier environmental administrative penalty is negatively related to firm risk. The negative impact of supplier environmental administrative penalty on firm risk is more significant for the firms with lower environmental performance and stronger external environmental regulation. Further analysis shows that supplier environmental administrative penalty plays a role in reducing financial risks of firms mainly by promoting firms to exhibit more substantive environmental actions. Supplier environmental administrative penalty is positively related to the financial performance of firms, which means that the indirect deterrent effect of supplier environmental administrative penalty can help firms maintain stability and boost growth.
2024 Vol. 21 (3): 435- [
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Gentlemen Make Money Righteously: Research on the Impact of Confucian Culture on Corporate Tax Avoidance
TANG Xudong，WANG Lin，NING Bo，LI Wanli
Using data of Shanghai and Shenzhen A-share listed companies from 2008 to 2019, the study empirically tested the influence of “junzi personality””Confucian culture on corporate tax avoidance, finding that Confucian culture in a region can inhibit corporate tax avoidance. The mechanism test shows that the emphasizing of “junzi personality” on righteousness, dedication, integrity and reputation are the four potential channels. Further, when enterprises participate in more international competition, the aforementioned influence no longer exists and in areas with poor legal environment, the positive role on inhibiting corporate tax avoidance of Confucian culture is more obvious, which means to some extent Confucian culture can be an effective alternative to formal institutions. However, when the corporate is stuck in managing trouble, economic interests take precedence over “junzi personality” for managers and the disincentive effect of Confucian culture on corporate tax avoidance is no longer evident.
2024 Vol. 21 (3): 445- [
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454
Research on the Influence of Internet Public Opinion Concerns of Investors on MD&A Tone Management
ZHANG Yuming，ZHANG Xinyue，LI Shuang
Taking the A-share listed companies in China from 2010 to 2021 as the research sample, this study explores the influence of online public opinion on the tone management behavior of management discussion and analysis. The results show a significant positive correlation between investors’ online public opinion attention and tone management behavior of management’s discussion and analysis. The relationship between the two conforms to the market pressure hypothesis rather than the effective supervision hypothesis. It is further found that when enterprises are faced with less room for earnings management manipulation, more pressure on corporate performance, and more need for image management, the more serious the behavior of enterprises catering to network public opinion through tone management is. Tone management behavior can improve the stock price crash risk and reduce the value of the enterprise. However, superb internal control quality and institutional investors’ shareholding can ease the management’s behavior of catering to investors’ concerns through tone manipulation.
2024 Vol. 21 (3): 454- [
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A Bibliometric Research and Integrative Model of Employee Well-Being
ZHANG Xinggui，PENG Jian，DAI Xueming，HE Yongtong
With a sample of 2,999 documents in the Web of Science database (SSCI, SCI-E) from 1966 to 2022, the knowledge map of the research field of employee well-being was constructed based on bibliometrics and content analysis, in terms of temporal distribution and spatial distribution (e.g., high-producing countries, institutions, core authors and core journals). Furthermore, this study generalized research evolutionary dynamics (e.g., developmental stages, characteristics, and evolutionary veins) of employee well-being, excavated nine hot research topics and their problems, and constructed an integrated framework of antecedents, intermediate processes, and outcomes. Finally, by systematic sorting and analyzing of the existing research results, directions for future research were proposed, i.e., to advance and expand the conceptual measurements, research methodology, research level, research perspective, embedded culture, and real-world contexts, etc.
2024 Vol. 21 (3): 464- [
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