Research on the Influence Mechanism of Perceived Negative Workplace Gossip on Employee Well-Being: A Framework under the Perspective of Conservation of Resources Theory
Abstract：Based on the conservation of resources theory, this study explores the effect of perceived negative workplace gossip on employee well-being and examines the mediating role of emotional exhaustion and the moderating role of supervisor support and emotional intelligence by analyzing the data from 314 front-line employees in the service industry. Results show that perceived negative workplace gossip negatively affects employee well-being. Emotional exhaustion mediates the relationship between perceived negative workplace gossip and employee well-being. Supervisor support and emotional intelligence can respectively weaken the influence of perceived negative workplace gossip on emotional exhaustion and that of emotional exhaustion on employee well-being, and further moderate the mediating effect of emotional exhaustion between perceived negative workplace gossip and employee well-being. On this basis, the mediating effect of emotional exhaustion is weakened even more under the conditions of relatively high supervisor support and relatively low emotional intelligence.
李朋波，王帅康，王润娜，黄子欣. 资源保存理论视角下职场负面八卦对员工幸福感的影响机制研究[J]. 管理学报, 2022, 19(4): 545-.
LI Pengbo，WANG Shuaikang，WANG Runna，HUANG Zixin1. Research on the Influence Mechanism of Perceived Negative Workplace Gossip on Employee Well-Being: A Framework under the Perspective of Conservation of Resources Theory. Chinese Journal of Management, 2022, 19(4): 545-.
