社区老年人对陪护机器人使用意愿的质性研究

doi:10.16460/j.issn1008-9969.2022.19.006

摘要/Abstract

摘要： 目的探讨社区老年人对陪护机器人使用意愿。方法采用目的抽样法,于2021年6—7月,选取长沙市某社区的20名老年人进行半结构式访谈,采用扎根理论研究方法并借助NVivo12plus软件对访谈资料进行开放性编码、主轴性编码、选择性编码和理论饱和度检验,提炼社区老年人使用陪护机器人意愿的主题。结果研究共形成32个初始范畴,10个主范畴,共提炼出3个主题：感知技术支持（技术-任务适配不足、拟人化程度低和外观-偏好不平衡）、感知行为控制（技术有用性感知弱、技术易用性感知弱、可接触性低和无购买力）与感知价值（功能价值期望高、技术价值期望高、情感价值期望高）。结论陪护机器人使用意愿受感知技术支持和感知行为控制外部因素的直接影响和感知价值内部因素的间接影响,通过重视内部因素来强化外部因素提高老年人使用意愿,有利于推动机器人辅助养老模式的开展。

关键词: 陪护机器人, 智能辅助养老, 老年人, 使用意愿, 质性研究

Abstract: Objective To explore the willingness of the elderly in the community to use accompanying robot. Methods With purposive sampling, 20 elderly people in one community in Changsha were selected for semi-structured interview from June to July 2021. Grounded theory was used to conduct open coding, main axis coding, and open coding of interview data with NVivo12plus software. Selective coding and theoretical saturation test were applied to extract the themes of the elderly's willingness to use accompanying robot. Results Thirty-two concepts and ten first-level categories were formed and three themes were extracted: perceived technical support (insufficient technology-task adaptation, low degree of anthropomorphism, and appearance-preference imbalance), perceptual behavior control (weak perception of technical usefulness, weak perception of technical ease of use, low accessibility, and no purchasing power) and perceived value (high functional value expectation, high technical value expectation, and high emotional value expectation). Conclusion The willingness to use accompanying robot is directly affected by external factors of perceived technical support and perceptual behavior control and indirectly by internal factor of perceived value. Both internal and external factors work jointly to enhance the willingness of the elderly to use accompanying robot, which is helpful to promote the development of robot-assisted pension model.

Key words: accompanying robot, intelligence care for the elderly, the elderly, willingness to use, qualitative research

中图分类号:

R473.2

何秋, 何瑛, 李贵妃, 陈小玲, 李丽君, 王瑶, 刘婕, 马丹, 刘倩. 社区老年人对陪护机器人使用意愿的质性研究[J]. 护理学报, 2022, 29(19): 6-10.

HE Qiu, HE Ying, LI Gui-fei, CHEN Xiao-ling, LI Li-jun, WANG Yao, LIU Jie, MA Dan, LIU Qian. Willingness to Use Accompanying Robots in the Elderly in Community：A Qualitative Study[J]. Journal of Nursing, 2022, 29(19): 6-10.

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