以质量求发展，以服务铸品牌

Journal of Nursing ›› 2019, Vol. 26 ›› Issue (18): 37-41.doi: 10.16460/j.issn1008-9969.2019.18.037

Previous Articles     Next Articles

Organizational Citizenship Behavior of Nurses and Its Influence Factors: A 206-case Study

LENG Ya-nana, ZHANG Mina, LI Yu-qia, LIU Ting-tinga, PANG Xiao-lib   

  1. a. Graduate School, b. School of Nursing, Tianjin University of Traditional Chinese Medicine, Tianjin 301617, China
  • Received:2019-04-15 Online:2019-09-25 Published:2020-07-14

PDF (PC)

383

Like

Abstract: Objective To investigate the status of organizational citizenship behavior (OCB) of nurses and to explore its influence factors. Methods A total of 206 nurses in two tertiary grade A hospitals in Tianjin were selected from January to March 2019 and surveyed by using a general information questionnaire, Organizational Citizenship Behavior Scale, Hospital Ethical Climate Survey and Core Nursing Professional Value Scale. Multiple linear regression analysis was conducted for analyzing the influence factors. Results The score of OCB of 206 nurses was 101.19±10.33. Multiple linear regression analysis showed that four factors of professional practice, relationship between managers, relationship between nurses, and marital status entered into the multiple regression equation（P<0.05）, explaining 59.2% of the total variation. Conclusion Nurses' OCB was at a high level. Professional practice, relationship with managers, relationship with nurses, and marital status are the main influencing factors. Emphasis should be placed on more communication between hospital administrators and nurses, harmonious relationship among nurses, and the marital status of nurses. For those married, more tolerance and care will benefit helping them keep the balance between family and work, and focus on professional practice so as to promote OCB.

Key words: nurse, hospital ethical climate, core nursing professional values, organizational citizenship behavior

CLC Number: 

  • R47
[1] 中华人民共和国国家卫生和计划生育委员会. 全国护理事业发展规划(2016-2020年)[J].中国实用乡村医生杂志, 2017,24(7):13-18. DOI:10.3969/j.issn.1672-1756.2017.01.001.
[2] Ocampo L, Acedillo V, Bacunador A M, et al.A Historical Review of the Development of Organizational Citizenship Behavior and Its Implications for the Twenty-first Century[J]. Pers Rev, 2018,47(4):821-862. DOI:10.1108/PR-04-2017-0136.
[3] 何玲,曾丹,王雅星,等. 组织气氛对护士组织公民行为的影响研究[J]. 职业与健康, 2019,35(2):222-225. DOI: 10.13329/j.cnki.zyyjk.2019.0061.
[4] Lemmenes D, Valentine P, Gwizdalski P, et al.Nurses’ Perception of Ethical Climate at a Large Academic Medical Center[J]. Nurs Ethics, 2018, 25(6):724-733. DOI:10.1177/0969733016664980.
[5] 李青锋,蒋威,左波,等. 330名精神科护士伦理氛围认知水平分析[J]. 护理学报, 2019,26(12):57-59. DOI:10.16460/j.issn1008-9969.2019.12.057.
[6] Wimbush J C, Shepard J M.Toward an Understanding of Ethical Climate: Its Relationship to Ethical Behavior and Supervisory Influence[J]. J Bus Ethics, 1994, 13(8):637-647. DOI:10.2307/25072570.
[7] Nursing A A.The Essentials of Baccalaureate Education for Professional Nursing Practice[J]. J Adv Nurs, 1998, 34(6):724-725. DOI:10.1046/j.1365-2648.2001.0749d.x.
[8] Schmidt B J, McArthur E C. Professional Nursing Values: A Concept Analysis[J]. Nurs Forum, 2018, 53(1):69-75. DOI: 10.1111/nuf.12211.
[9] 万巧琴,王蕾,许春娟,等. 护士组织公民行为量表的信度、效度检验[J]. 中国护理管理, 2015,15(6):663-666. DOI:10.3969/j.issn.1672-1756.2015.06.009.
[10] Olson L L.Hospital Nurses’ Perceptions of the Ethical Climate of Their Work Setting[J]. Image J Nurs Sch, 1998, 30(4):345-349. DOI:10.1111/j.1547-5069.1998.tb01331.x.
[11] 王璐. 医院伦理氛围量表的汉化及其应用研究[D]. 郑州:郑州大学, 2018.
[12] 常丽霞. 护理专业核心价值指标体系的构建与实证研究[D]. 太原: 山西医科大学, 2013.
[13] 李春香. 护理人员专业核心价值观与组织公民行为相关性实证研究[D]. 太原:山西医科大学, 2015.
[14] 韩影,李秋洁,范宇莹,等. 护士临床实践能力的研究进展[J]. 中国护理管理, 2014, 14(5):512-515. DOI:10.3969/j.issn.1672-1756.2014.05.021.
[15] Dijkhuizen K, Bustraan J, de Beaufort A J, et al. Encouraging Residents’ Professional Development and Career Planning: The Role of a Development-oriented Performance Assessment[J]. BMC Med Educ, 2018, 18(1):207-214. DOI: 10.1186/s12909-018-1317-9.
[16] Babcock-Roberson M E, Strickland O J. The Relationship Between Charismatic Leadership, Work Engagement, and Organizational Citizenship Behaviors[J]. J Psychol, 2010, 144(3):313-326. DOI:10.1080/00223981003648336.
[17] Im S, Chung Y W.Employee Volunteering Meaningfulness and Organizational Citizenship Behavior: Exploring the Effects of Organizational Support, Pride, and Trust[J]. Sustainability, 2018, 10(12):4835-4850.DOI:10.3390/su10124835.
[18] Yildirim O.The Impact of Organizational Communication on Organizational Citizenship Behavior: Research Findings[J].Procedia Soc Behav Sci, 2014(150):1095-1100. DOI:10.1016/j.sbspro.2014.09.124.
[19] Noh Y G, Jung M S.Path Analysis of the Influence of Hospital Ethical Climate Perceived by Nurses on Supervisor Trust and Organizational Effectiveness[J]. J Korean Acad Nurs, 2016, 46(6):824-835.DOI:10.4040/jkan.2016.46.6.824.
[20] 蓝静,陈银娟,戴利,等. 218名ICU护士护理人文关怀氛围与工作投入的相关性分析[J]. 护理学报, 2019,26(9):57-59. DOI:10.16460/j.issn1008-9969.2019.09.057.
[21] Hwang J I, Park H A.Nurses’ Perception of Ethical Climate, Medical Error Experience and Intent-to-leave[J]. Nurs Ethics,2014,21(1):28-42.DOI:10.1177/0969733013486797.
[1] YIN Qian, DONG Cai-mei, TANG Xing-xing, WANG Yue-hua, PANG Dan-li. Effect of Ladder Style Training Based on Cognitive Load Theory on New Nurses [J]. Journal of Nursing, 2020, 27(7): 20-24.
[2] TAN Rong, HU De-ying, LIU Yi-lan, LUO Kai-yan. Experience and Support Needs of 731 Second Victims of Inpatient Suicide [J]. Journal of Nursing, 2020, 27(6): 29-34.
[3] BAO Yan-qiao, ZHANG Wen-li, BIAN Xiao-lu, LIU Fang-mei. Effect of Narrative Nursing on Mental Health of Nurses Fighting against COVID-19 [J]. Journal of Nursing, 2020, 27(6): 44-48.
[4] TIAN Fan-li, LI Hui-ling, DU Mei-lan, JIANG Fang-qin, ZHANG Xin-mei, YIN Xue-qun. Qualitative Study on Emotional Experience of Male Nurses Supporting Wuhan for Fighting COVID-19 [J]. Journal of Nursing, 2020, 27(12): 46-49.
[5] CHEN Juan-hui, CHEN Yan-ping, MENG Yu-fei, LIN Shao-ying, TAO Yan-ling. Construction of Evaluation Index System for Community Nurses' Knowledge, Attitude and Behavior of Home Visit to Elderly People [J]. Journal of Nursing, 2020, 27(12): 73-78.
[6] ZHENG Jia-qi, MA En-ting, WEI Li. Cognition on Diabetic Foot of Nurses in Regional Medical Association [J]. Journal of Nursing, 2019, 26(6): 10-13.
[7] LI Lu-liu, WANG Jian-ning, ZHOU Song. Emotional Labor of Nurses in Emergency Department [J]. Journal of Nursing, 2019, 26(6): 43-46.
[8] YAN Rong, LI Su-yun, LIU Yun-fang. Evidence-based Nursing Ability of Surgical Nurses and Its Influence Factors: A 210-case Study [J]. Journal of Nursing, 2019, 26(6): 47-50.
[9] LIU Wei-quan, XIONG Jie, XIAO Qi, JIANG Yan, LIU Jun-ya. PBL Combined with Medical Simulation Teaching Method in Cultivating Clinical Ability of ICU Specialist Nurses [J]. Journal of Nursing, 2019, 26(4): 10-13.
[10] DU Li, MAO Hong-bo. Status Quo of Compensation Justice of 1 423 Clinical Nurses and Its Influence Factors [J]. Journal of Nursing, 2019, 26(4): 43-48.
[11] WU Fan, SHENG Yu, ZHANG Yu-jun, ZHU Ling-ling, LIU Xiu-hua. Qualitative Study on Rescue Experience of Nurses in Disaster Response: A Meta Synthesis [J]. Journal of Nursing, 2019, 26(3): 28-33.
[12] MI Yuan-yuan, DONG Jiang, LIU Huan. Qualitative Research on Job Burnout in Nurses: A Meta Synthesis [J]. Journal of Nursing, 2019, 26(3): 34-39.
[13] XU Na, ZHANG Yong-ai, ZHANG Xiao-na, LI Fei. Job Satisfaction of Nurses from Comprehensive Hospitals in Shaanxi Province and Its Influencing Factors: A 1,640-case Study [J]. Journal of Nursing, 2019, 26(16): 46-51.
[14] JI Jia-mei, LUO Cai-feng, XU Jian-ou. Development of Nurse Affective Domain Ability Scale and Its Reliability and Validity [J]. Journal of Nursing, 2019, 26(15): 46-50.
[15] LIU Yuan-yuan, SHI Fu-yan, CUI Juan, NIU Jie, YIN Chong-gao. Status Quo of Nursing Work Environment Perception in Newly Enrolled Nurses with Standardized Training and Its Influencing Factors [J]. Journal of Nursing, 2019, 26(14): 1-4.
Viewed
Full text


Abstract

Cited
  Shared   
No Suggested Reading articles found!