This paper sets up an initial capabilities evaluating model of IT outsourcing vendors from technology, human resource, relationship management, domain expertise and industry knowledge, project and process management, service delivery, reputation and market development. Through investigating 40 vendors in Beijing, the authors analyze the status quo of IT outsourcing vendors' capability, and put forward some proposals for promoting the vendor's capability.
杨波, 殷国鹏. 中国IT服务外包企业能力研究[J]. J4, 2010, 7(2): 199-.
YANG Bo, YIN Guo-Peng. Study on Chinese IT Services Vendor's Capability in Offshore Outsourcing. J4, 2010, 7(2): 199-.