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J4  2015, Vol. 12 Issue (03): 424-    DOI:
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营销员社会网络与隐性知识分享的 因果关系实证研究
张淑华,杨月,吕帅
1沈阳师范大学管理学院; 2沈阳师范大学教育科学学院
The Causal Relationship between Marketers’ Social Networks and Their Tacit Knowledge Sharing
ZHANG ShuhuaY,ANG Yue,LYU Shuai
Shenyang Normal University, Shenyang, China

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摘要 学者们对社会网络与隐性知识分享的关系研究得出了正向预测、负向预测和无关系3种结论,使人们对二者之间是否存在因果关系产生质疑,也使组织如何促进隐性知识分享无从入手,为此,采用静态的问卷调查与干预实验两步探索二者的因果关系及干预方法的有效性。结果显示:营销员的社会网络与隐性知识分享效果具有因果关系;网络技能团体培训是改善保险营销员社会网络质量的有效方法。
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关键词 营销员社会网络隐性知识分享效果团体培训    
Abstract:Upon on the previous studies on the relationship between social networks and tacit knowledge sharing, scholars draw three conclusions: positive prediction, negative prediction, or irrelevancy. However, these three conclusions make people question whether there is a causal relationship between them, and make no sense to know how the organization promotes sharing the tacit knowledge. This study intends to prove the causal relationship between social networks and the sharing effect of tacit knowledge through empirical studies, and to test the effectiveness of groups training on social networks skills to improve the marketers’ social network quality by two methods: questionnaire survey and intervened experiment. Results indicate that there is a causal relationship between social networks and the effect of tacit knowledge sharing, and group training on networks skills is an effective way to improve the quality of social networks of insurance marketers.
Key wordsmarketer    social network    the effect of tacit knowledge sharing    group training   
收稿日期: 2013-05-07     
基金资助:国家自然科学基金资助项目(70971090)
通讯作者: 张淑华(1964~),女,辽宁辽中人。沈阳师范大学(沈阳市110034)管理学院院长,教授。研究方向为知识管理、组织行为。     E-mail: zhangshuhua2000@126.com
引用本文:   
张淑华,杨月,吕帅. 营销员社会网络与隐性知识分享的 因果关系实证研究[J]. J4, 2015, 12(03): 424-. ZHANG ShuhuaY,ANG Yue,LYU Shuai. The Causal Relationship between Marketers’ Social Networks and Their Tacit Knowledge Sharing. J4, 2015, 12(03): 424-.
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