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| The Double-Edged Sword Effect of Upward Mobility on Employee Interpersonal Citizenship Behavior |
| NI Dan，DONG Xiaowei |
| Sun Yat-sen University, Guangzhou, China |
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Abstract Drawing on social information processing theory, this study explores the double-edged sword effect of upward mobility on employee interpersonal citizenship behavior through the secondary data from the Chinese General Social Survey, the survey data from 275 Chinese workers, and the experimental data from 310 workers in China, including the dual-path mechanism of resilience and perceived uncertainty about the future and the moderating role of mobility degree. The results show that upward mobility not only has a positive effect on employees’ resilience, which improves interpersonal citizenship behavior, but also has a positive effect on perceived uncertainty about the future, which reduces interpersonal citizenship behavior. The degree of upward mobility moderates the effects of upward mobility such that a higher level of mobility degree strengthens the positive effects of upward mobility on resilience and perceived uncertainty about the future.
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Received: 27 July 2023
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