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New Perspectives on Corporate Crisis Management: A Bibliometric Study and Outlook |
ZENG Guowei,ZHANG Yun,SUN Yao,ZHOU Xuan |
1. University of Arizona Global Campus, Arizona, USA;2.Nankai University, Tianjin, China |
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Abstract As China’s economic growth enters a new phase of slower expansion, domestic enterprises face increasing downward economic pressure, heightening the risk of crisis. Corporations must manage crises scientifically to prevent their onset or mitigate negative impacts. Against this backdrop, this study employs bibliometric methods to systematically review the theoretical development of corporate crisis management, identifying five main themes and constructing corresponding knowledge frameworks. Firstly, the study traces the theoretical evolution of corporate crisis management. Secondly, using bibliometric techniques such as keyword co-occurrence, burst analysis, and clustering based on relevant English and Chinese research over the past 30 years, five key research themes are summarized: crisis manager decision-making, corporate crisis early warning systems, crisis information management, corporate financial performance, and social responsibility. Finally, a knowledge framework is constructed for each theme, providing an outlook for future research.
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Received: 26 January 2024
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