Abstract Integrating quantified self-activity into the social media scene is an effective way to strengthen consumers’ continuance intention in quantified self. Based on the theories of social support and CAPS, this paper constructs a relationship model between online social support and patients’ continuance intention in quantified self in a community of patients with chronic diseases. A sample of 326 chronic disease patients is empirically analyzed. The results show that the platform’s (community operator) information and emotional support has a significant positive effect on patients’ continuance intention in quantified self. The emotional support of members (other patients in the community) has a significant positive effect on patients’ continuance intention in quantified self. Self-efficacy and emotional commitment play a mediating role in the positive relationship between platform support, member emotional support, and patients’ continuance intention in quantified self.
FAN Jun,WU Liping. The Impact of Online Social Support on Chronic Diseases Patients’Continuance Intention in Quantified Self[J]. Chinese Journal of Management, 2021, 18(4): 597-.
