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J4  2012, Vol. 9 Issue (8): 1183-    DOI:
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How Does BrandOriginating Counties Influence Customer Loyalty and Quality Perception
XU Biao, ZHANG Xiao, ZHANG Xun
Nanjing University, Nanjing, China

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Abstract  Theorists have reach a consensus that brandoriginating could influence consumers’ Behavior. But there are three appions about how BrandOriginating Counties Influences Customer Loyalty and Quality Perception. One is direct influencing mechanism, an other is indirect influencing mechanism, the third is comprehensive influencing mechanism.Which one is more suitable for Chinese consumers should be tested. We constructed the theoretical framework and research hypothesis, collected date from IT industry, and made an empirical research. The result showed that comprehensive influencing mechanism had better fit index. Brandoriginating counties could infulence customer loyalty directly, and infulence quality perception indirectly.
Key wordsbrand originating countries      brand trust      customer loyalty      quality per     
Received: 22 March 2010     
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XU Biao,ZHANG Xiao,ZHANG Xun. How Does BrandOriginating Counties Influence Customer Loyalty and Quality Perception[J]. J4, 2012, 9(8): 1183-.
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