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Effective User Participation in ERP Implementation: The Role of Brainstorming Sessions |
Pan Mian-Zhen, MAO Ji-Ye |
1.Zhejiang Gongshang University, Hangzhou, China; 2. RENMIN University of China, Beijing, China |
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Abstract In order to study the problem of effective user participation in ERP implementation, we employ an exploring case design method and the grounded theory data analysis approach to build a theoretical model to improve effective user participation .The results show that brainstorming can be used as a method to facilitate users' effective participation, and it has a positive effect on user involvement and active participation. This paper provides useful guidance to knowledge of ERP implementation and the literature extend of field of user participation.
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Received: 10 November 2008
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