以质量求发展，以服务铸品牌

Journal of Nursing ›› 2021, Vol. 28 ›› Issue (22): 30-35.doi: 10.16460/j.issn1008-9969.2021.22.030

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Construction of Sensitivity Index System for Nursing Quality in Geriatric Stomatological Outpatient

SHAO Kea, JING Jinb, FU Lana   

  1. a. Dept. of Geriatrics Stomatology;
    b.Dept. of Periodontology, Qingdao Stomatological Hospital Affiliated to Qingdao University,Qingdao 266200, China
  • Received:2021-06-08 Online:2021-11-25 Published:2021-12-13

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Abstract: Objective To construct a nursing quality sensitivity index system available for geriatric stomatological outpatient, so as to provide standardized and quantifiable basis for reinforcing nursing quality management of oral specialty outpatient care and ensuring elderly patient safety. Methods We employed the “Structure-Process-Outcome” three-dimensional quality model in the study. After literature analysis, semi-structured interview and group discussion, Delphi expert consultation and analytic hierarchy process were used to determine the nursing quality sensitivity index and the weight of each indicator. Results In this study, a total of 21 experts completed two rounds of correspondence questionnaires. The effective recovery rate of the questionnaires was 100% and expert authority coefficients 0.873. Kendall'W was 0.245, 0.407 and 0.395 respectively for the three levels of indicators, showing statistical significance (P<0.05). Finally, a nursing quality sensitivity index system for geriatric stomatological outpatient was formed, consisting of 3 first-level, 12 second-level and 58 third-level indicators. Conclusion With oral-specific characteristics, the nursing quality sensitivity index system established in this study is scientific and clinically applicable. This system plays crucial guiding role in continuous improvement of nursing quality in geriatric stomatological outpatient.

Key words: geriatric stomatological outpatient, oral specialty, nursing, quality indicators, Delphi technique

CLC Number: 

  • R473.78
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