以质量求发展，以服务铸品牌

Journal of Nursing ›› 2021, Vol. 28 ›› Issue (15): 15-19.doi: 10.16460/j.issn1008-9969.2021.15.015

Previous Articles     Next Articles

Practice and Effect of Nursing Butler Service in Special Medical Center

WANG Li, WANG Hai-yan, ZHONG Ying-chang, LI Li, CHEN Li-shan, SHE Feng-hua, ZOU Dan-feng, ZHU Bi-li, WANG Yuan-yuan   

  1. Huiqiao Medical Center, Nanfang Hospital, Southern Medical University, Guangzhou 510515, China
  • Received:2021-05-28 Online:2021-08-10 Published:2021-09-10

PDF (PC)

173

Like

Abstract: Objective To explore the effect of nursing butler service on the quality of nursing service in special medical center. Methods Post of nursing butler was established with post responsibilities, implementation plans, evaluation method and supervision mechanism and butler service run through the whole process of admission-treatment-discharge-follow-up. Results After the implementation of nursing butler service, critical nursing skill, nursing document writing, disinfection and isolation, first-aid drugs and equipment, quality management of the ward, and patient satisfaction had been significantly improved. Conclusion Nursing butler service can effectively improve the quality of nursing service in special medical center.

Key words: special medical care, nursing butler, quality nursing service, case management

CLC Number: 

  • R47
[1] 王丽. 护理服务剧本在特需病房护理创优工作中的应用[J].健康必读,2017,11(下旬刊):62-63.
[2] 戴莉敏,陈昕晟,方英,等.个案管理在早期糖尿病肾病Ⅲ期患者中的应用研究[J].护理学报,2020,27(23):22-27.DOI:10.16460/j.issn1008-9969.2020.23.022.
[3] 邓妍,胡露红.乳腺癌双职双轨个案管理模式的应用效果观察[J].护理学报, 2020,27(2):21-23.DOI:10.16460/j.issn1008
-9969.2020.02.021.
[4] 王冰莹. 管家式护理在老年病人中的应用及效果观察[J].全科护理,2017,15(12):1475-1476.DOI:10.3969/j.issn.1674-4748.2017.012.026.
[5] 林晓明. 管家式护理服务在临床应用中的效果评价[J]. 中国医药指南,2020,18(17):13-15.
[6] 刘海辉,余红华,程薇.“甜蜜管家”APP在糖尿病延续护理中的应用效果[J].中国现代医生,2019,57(26):158-160.
[7] 李洁,刘海燕,刘风.极致化护理服务应用于体检优质护理工作质量的提高效果研究[J].实用临床护理学电子杂志,2018, 3(35):96-100.DOI:10.3969/j.issn.2096-2479.2018.35.076.
[8] 汪燕,唐玲,唐艳光,等.临床医生和护士的医护合作现状分析[J].护理管理杂志,2016,16(11):781-782.DOI:10.3969/j.issn.1671-315X.2016.11.007.
[1] SHI Dong-li, LI Na, ZHANG Zhen-mei. Establishment and Practice of Case Management Model for Patients with Deep Venous Thrombosis [J]. Journal of Nursing, 2020, 27(15): 17-20.
[2] ZHOU Ying, LU Hong-zhou, ZHANG Lin, SUN Mei-yan. Experience of Male HIV/AIDS Patients with Case Management in Clinic: A Qualitative Study [J]. Journal of Nursing, 2020, 27(10): 1-4.
[3] DONG Ting,LIU Su-zhen,LI Ji-ping. Elderly Diabetic and Hypertension Patients ' Satisfaction with Nursing Care in Community Health Service Centers of Sichuan Province:A 2,931-case Study [J]. Journal of Nursing, 2017, 24(9): 7-10.
[4] MA Qing-yun,SUN Li-ping. Effect of Team for Communications between Medical Staff and Patients’ Families from Multi-Ethnic Regions in ICU [J]. Journal of Nursing, 2014, (2): 15-16.
[5] JI Jia-jia,CHEN Yu-feng,LOU Qing-qing,YUAN Xiao-dan,YAO Ping,ZHANG Dan-yu,ZHAO Xin-yi. Influencing Factors of Diabetes Patients ’ Self-efficacy [J]. Journal of Nursing, 2013, (20): 9-11.
Viewed
Full text


Abstract

Cited
  Shared   
[1] XIE Xiao-min, LI Ya-li, LIANG Ya-hong, FENG Bei, LIN Yan, JIANG Xun. Mediating Effect of Dysfunctional Attitude between Parenting Stylesand Depressive Symptoms in Adolescents[J]. Journal of Nursing, 2021, 28(13): 52 -57 .
[2] . [J]. Journal of Nursing, 2021, 28(13): 58 -61 .
[3] ZHENG Xia, HU Ya, ZHOU Jie, SAHNG Pan-ting, HAN Hui, LU Hui-ming. Nursing of Penile Cancer Patients with Healing by Second Intention after Inguinal Lymph Node Dissection through Vacuum-assisted Sealing Drainage[J]. Journal of Nursing, 2021, 28(13): 62 -64 .
[4] LIU Min-li, ZHOU Chun-lan, LONG Yan-juan, XIAO Xiu-ying, HUANG Yu-lou, HUANG Xiao-na, LI Xiao-zhen, GONG Xiu-qun, LI Su-cheng, HUANG Jin-hang, PENG Xiao-ping, GENG Li, LIANG Mei-yan. Current Status of Mild Cognitive Impairment in Elderly People in Jinwan District of Zhuhai and Its Influence Factors[J]. Journal of Nursing, 2021, 28(13): 74 -78 .
[5] KONG Hai-yan, ZHANG Xin-qiong, ZHANG Hong-hui, WANG Ting-ting, WANG Ai-mei. Localization of Heart Disease Fact Questionnaire and Its Reliability and Validity[J]. Journal of Nursing, 2021, 28(15): 1 -4 .
[6] LI Wei-tong, SONG Yu-lei, CHEN Yu-jing, XU Gui-hua. Comprehensive Ability Assessment Level of Elderly People in Old-age Care Institutions[J]. Journal of Nursing, 2021, 28(15): 5 -9 .
[7] DU Yan-li, WANG Lu, LIAO Yu-feng, MA Chun-hua, RUAN Hong-bing, ZHANG Ya, NIU Geng. Effect of Clinical-situation Simulation Combined with Standardized Patient Teaching in Cultivation of Pressure Ulcer Risk Assessmentin Nursing Students[J]. Journal of Nursing, 2021, 28(15): 10 -14 .
[8] SONG Jia-ting, HUANG Qi-hua, XIAO Wen-li, YANG Zuan-zuan, LUO Hui-fang. Effect of Moxibustion on Chemotherapy-related Adverse Reaction of Cancer Patients: A Bibliometric Analysis[J]. Journal of Nursing, 2021, 28(15): 20 -24 .
[9] . [J]. Journal of Nursing, 2021, 28(15): 25 -29 .
[10] . [J]. Journal of Nursing, 2021, 28(15): 30 -34 .