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Supervisor: Ministry of Education of the People's Republic of China
Sponsor: Huazhong University Of Science And Technology
ISSN：1672-884X
CN：42-1725/C
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中文
American Customer Satisfaction Index
Claes Fornell, LIU Jin-Lan, KANG Jian, BAI Yin
J4 . 2005, (
4
): 495 .
