The Influence of Virtual Brand Community Governance Mechanism on the Innovation Behavior of Different User Groups

SHEN Zhanbo, WANG Meng

Chinese Journal of Management ›› 2026, Vol. 23 ›› Issue (2) : 302.

PDF(1434 KB)
PDF(1434 KB)
Chinese Journal of Management ›› 2026, Vol. 23 ›› Issue (2) : 302.

The Influence of Virtual Brand Community Governance Mechanism on the Innovation Behavior of Different User Groups

  • SHEN Zhanbo,WANG Meng
Author information +
History +

Abstract

From a governance perspective, the K-means clustering method is used to identify three user groups. The NCA and fsQCA methods are combined to explore how the virtual brand community governance mechanisms affect the innovative behavior of different user groups. The findings are as follows: First, there are similarities in the impact of virtual brand community governance mechanisms on the innovation behavior of different user groups. Network convention is the common necessary condition, and users’ innovation behavior is jointly driven by multiple governance mechanisms. Second, there are differences in the impacts. Member embeddedness is the unique necessary condition for core users, and community incentive is the unique necessary condition for long-tail users. Knowledge protection is more crucial for leading users to engage in innovation behavior, while network conventions and member embeddedness are more important for core users to carry out innovation behavior. In addition, for some core users and long-tail users, the relationship governance mechanism plays a more important role in their innovative behavior.

Key words

virtual brand community / governance mechanism / users’ innovation behavior / leading users / core users / long-tail users

Cite this article

Download Citations
SHEN Zhanbo, WANG Meng. The Influence of Virtual Brand Community Governance Mechanism on the Innovation Behavior of Different User Groups[J]. Chinese Journal of Management. 2026, 23(2): 302
PDF(1434 KB)

Accesses

Citation

Detail

Sections
Recommended

/