The Impact of Human-Machine Collaboration on Organizational Management: An Integrative Theoretical Framework

BAO Yan, HU Yanan

Chinese Journal of Management ›› 2026, Vol. 23 ›› Issue (10) : 1969.

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PDF(1809 KB)
Chinese Journal of Management ›› 2026, Vol. 23 ›› Issue (10) : 1969.

The Impact of Human-Machine Collaboration on Organizational Management: An Integrative Theoretical Framework

  • BAO Yan,HU Yanan
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Abstract

Based on sociotechnical systems theory, this study conducts a systematic literature review of 310 Chinese and English core journal articles published between 2015 and 2026. An integrative analytical framework centered on “bidirectional human-machine adaptation” is developed to systematically elucidate the conceptual structure, influencing factors, mechanisms, and outcomes of human-machine collaboration. The findings reveal that human-machine collaboration presents a continuum from instrumental use to value co-creation within the “interaction depth-task structure” two-dimensional framework; collaboration effectiveness is systematically shaped by four categories of factors: individual characteristics, technological boundaries, psychological bonds, and situational contexts; human-machine collaboration generates pronounced double-edged sword effects at the individual, team, and organizational levels through three pathways: cognitive appraisal, resource flow, and identity matching.

Key words

Human-machine collaboration / intelligent machines / artificial intelligence / human-artificial intelligence collaboration / human-machine teams

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BAO Yan, HU Yanan. The Impact of Human-Machine Collaboration on Organizational Management: An Integrative Theoretical Framework[J]. Chinese Journal of Management. 2026, 23(10): 1969
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