The Effect of Task Characteristics on Consumers’AI Type Preferences

SONG Xiaobing, XIA Qing

Chinese Journal of Management ›› 2026, Vol. 23 ›› Issue (10) : 1882.

PDF(1452 KB)
PDF(1452 KB)
Chinese Journal of Management ›› 2026, Vol. 23 ›› Issue (10) : 1882.

The Effect of Task Characteristics on Consumers’AI Type Preferences

  • SONG Xiaobing,XIA Qing
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Abstract

Drawing on creativity association theory, a field experiment and three laboratory experiments were conducted to explore the mechanism and boundary conditions underlying the effect of task attributes on consumers’AI type preferences (generic vs. domain-specific AI). The findings showed that compared to regular tasks, creative tasks heighten consumers ‘need for inspiration, which in turn increases their preference for generic AI which is characterized by broader data sources and wider applicability. Subjective knowledge moderates the effect of task attributes on AI type preferences, and the need for inspiration plays a moderating mediating role. When consumers’ subjective knowledge is high, the effect of task attributes on AI type preferences through the need for inspiration is no longer significant.

Key words

creative task / generic AI / domain-specific AI / need for inspiration / subjective knowledge

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SONG Xiaobing, XIA Qing. The Effect of Task Characteristics on Consumers’AI Type Preferences[J]. Chinese Journal of Management. 2026, 23(10): 1882
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