信任、承诺，关系行为与关系绩效：卖方视角

严兴全，周庭锐，李雁晨

Study on Trust, Commitment, Relational Behavior and Performance from the Seller's Perspective

YAN Xing-Quan, CHOU Ting-Jui, LI Yan-Chen

J4 . 2010, (7): 1032 .