知识密集型服务中顾客社会化对顾客任务承诺和满意度的影响研究

徐岚，孔媛媛，崔楠，吴可学

The Effect of Customer Socialization on Task Commitment and Satisfaction in Knowledge Intensive Business Services

XU Lan，KONG Yuanyuan，CUI Nan，WU Kexue

J4 . 2015, (10): 1544 .