摘要
基于场景驱动创新理论与任务技术匹配理论,以知识密集型企业为研究对象,采用混合研究设计,探究生成式AI技术、领域知识与应用场景的适配影响知识密集型企业创新绩效的机制。经由多案例研究构建生成式AI“技术-知识-场景-创新”理论框架,继而运用结构方程模型进行实证检验。研究发现:不同企业存在不同的“技术-知识-场景”匹配范式;生成式AI技术特征、领域知识特征及应用场景特征均显著正向影响“技术-知识-场景”匹配;“技术-知识-场景”匹配既可直接正向影响企业创新绩效,亦可通过提升生成式AI应用强度间接促进企业创新绩效提升。
Abstract
Based on context-driven innovation theory and task-technology fit (TTF) theory, this study focuses on knowledge-intensive enterprises and adopts a mixed-method research design to explore the mechanism through which the fit among generative AI technology, domain knowledge, and application contexts influences enterprise innovation performance. Through multiple case studies, a “technology-knowledge-context-innovation” theoretical framework for generative AI is constructed, which is further empirically tested using structural equation modeling (SEM). The findings indicate that different enterprises present distinct “technology-knowledge-context” fit paradigms. Furthermore, generative AI technology characteristics, domain knowledge characteristics, and application context characteristics all exert significant positive effects on “technology-knowledge-context” fit. In addition, “technology-knowledge-context” fit not only directly enhances enterprise innovation performance, but also indirectly promotes innovation performance by increasing the application intensity of generative AI.
关键词
生成式AI /
“技术-知识-场景”匹配 /
知识密集型企业 /
创新绩效
Key words
generative AI /
“technology-knowledge-context” fit /
knowledge-intensive enterprises /
innovation performance
杨永清, 吕晓熠, 樊治平, 姜慧.
AI驱动的信息管理与商务智能创新专栏生成式AI“技术-知识-场景”匹配对知识密集型企业创新绩效的影响[J]. 管理学报. 2026, 23(8): 1519
YANG Yongqing, LYU Xiaoyi, FAN Zhiping, JIANG Hui.
The Impact of the GenAI’s “Technology-Knowledge-Context” Fit on Innovation Performance of Knowledge-Intensive Enterprises[J]. Chinese Journal of Management. 2026, 23(8): 1519
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基金
国家社会科学基金资助重点项目(24AGL017)