摘要
基于社会技术系统理论,采用系统性文献综述方法,以2015~2026年间310篇中英文核心文献为样本,构建了以“人机双向适应”为核心的整合性分析框架,系统阐释了人机合作的概念结构、影响因素、作用机制及影响结果。研究发现:人机合作在“交互深度-任务结构性”二维框架中呈现出从工具性使用到价值共创的连续谱系;合作效能受到个体特征、技术边界、心理纽带和情境场域四重因素的系统性影响;人机合作通过认知评估、资源流动与身份匹配3条路径,在个体、团队及组织层面产生显著的双刃剑效应。
Abstract
Based on sociotechnical systems theory, this study conducts a systematic literature review of 310 Chinese and English core journal articles published between 2015 and 2026. An integrative analytical framework centered on “bidirectional human-machine adaptation” is developed to systematically elucidate the conceptual structure, influencing factors, mechanisms, and outcomes of human-machine collaboration. The findings reveal that human-machine collaboration presents a continuum from instrumental use to value co-creation within the “interaction depth-task structure” two-dimensional framework; collaboration effectiveness is systematically shaped by four categories of factors: individual characteristics, technological boundaries, psychological bonds, and situational contexts; human-machine collaboration generates pronounced double-edged sword effects at the individual, team, and organizational levels through three pathways: cognitive appraisal, resource flow, and identity matching.
关键词
人机合作 /
智能机器 /
人工智能 /
人-人工智能合作 /
人机团队
Key words
Human-machine collaboration /
intelligent machines /
artificial intelligence /
human-artificial intelligence collaboration /
human-machine teams
包艳, 胡亚楠.
人机合作对组织管理的影响:一个整合性理论框架[J]. 管理学报. 2026, 23(10): 1969
BAO Yan, HU Yanan.
The Impact of Human-Machine Collaboration on Organizational Management: An Integrative Theoretical Framework[J]. Chinese Journal of Management. 2026, 23(10): 1969
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基金
国家自然科学基金资助青年科学基金项目(72202170)