管理学报
 
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J4  2005, Vol. 2 Issue (5): 624-    DOI:
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Customer Satisfaction and Stock Prices
  Claes Fornell, Sunil Mithas, Forrest Morgeson, M.S.Krishnan, LIU Jin-Lan, YU Ying, BAI Yin
Tianjin University,Tianjin,China

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