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J4  2010, Vol. 7 Issue (8): 1171-    DOI:
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Monte Carlo Simulation Study in CSI Research
 GU Xin-Ming, TIAN Peng
1.Zhejiang International Studies University, Hangzhou, China;2.Shanghai Jiao Tong University, Shanghai, China

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Abstract  

This paper explains the reason why the Monte Carlo Simulation is used in CSI research and elaborates the procedure. The paper argues that choosing a representative model and setting the population parameters are the top important issues in the simulation procedure. Furthermore, it argues that the simulation should be base on the theories and the verification. Finally, an example is studied to illustrate the simulation process.

Key wordsmonte carlo simulation study      simulating process       customer satisfaction index (CSI)     
Received: 31 March 2009     
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GU Xin-Ming
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GU Xin-Ming,TIAN Peng. Monte Carlo Simulation Study in CSI Research[J]. J4, 2010, 7(8): 1171-.
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http://manu68.magtech.com.cn/Jwk_glxb/EN/     OR     http://manu68.magtech.com.cn/Jwk_glxb/EN/Y2010/V7/I8/1171
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