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A Conceptual Model of the Positive and Negative Mechanisms and Boundary Conditions of Voice Habit
LI Jia,LI Ye,ZHENG Qianshu
Nanjing University, Nanjing, China

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Abstract  Taking voice habit as an unconscious process, we explored the possible positive and negative effects of voice habit. To begin with, we briefly explained the nature of voice habit and distinguished it from the traditional deliberative process of voice in terms of assumptions and main characteristics. Moreover, we integrated the sender-message-channel-receiver (SMCR) model of communication and extant voice literature to propose a conceptual model of voice habit. Specifically, on the one hand, voice habit could result in leaders’ high perceived conscientiousness and high perceived initiative for employees; on the other hand, voice habit could also result in more leaders’ negative emotion and more leader ostracism. These underlying mechanisms would account for the relationships between voice habit and voice endorsement, performance evaluation and promotability. Furthermore, we also identified possible moderators from the communication content (i.e., voice type), communication recipient (i.e., leader epistemic motivation) and communication channel (i.e., voice channel) categories to put forward certain propositions. And then we attempted to build a dual functional mechanism model of voice habit to delineate its double-edged sword effects. Finally, we addressed the future research directions of the theoretical model.
Key wordsemployee voice      voice habit      voice outcomes      voice mechanism     
Received: 26 January 2021     
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LI Jia
LI Ye
ZHENG Qianshu
Cite this article:   
LI Jia,LI Ye,ZHENG Qianshu. A Conceptual Model of the Positive and Negative Mechanisms and Boundary Conditions of Voice Habit[J]. Chinese Journal of Management, 2021, 18(9): 1317-.
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http://manu68.magtech.com.cn/Jwk_glxb/EN/     OR     http://manu68.magtech.com.cn/Jwk_glxb/EN/Y2021/V18/I9/1317
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