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| The Mechanism of Instant Messaging Overload in the Workplace Affecting Employees’Deviant Behavior from the Perspective of Self-Control Resources |
| CUI Dexia，XI Yiheng，CHENG Yanyuan，YU Chen |
| 1.Renmin University of China, Beijing, China； 2.Zhejiang Gongshang University, Hangzhou, China； 3.Zhejiang Gongshang University Hangzhou College of Commerce, Hangzhou, China |
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Abstract Based on the perspective of self-control resources, a sample study of 143 employees for 5 consecutive working days has clarified how the Instant Messaging (IM) overload in the workplace can lead to employee’ self-depletion, thereby inducing employees’ deviant behavior, and further discusses the moderating role of the traits of individual employees’self-control in the above relationships. The results show that IM overload in the workplace positively affects employees’ deviant behaviors, and employees’self-depletion mediates the positive predictive effect of workplace IM overload on employees’deviant behaviors. Employees’trait self-control ability regulates the intermediary effect of employees’ self-depletion on the relationship between instant workplace IM overload and employee deviant behavior, that is, employees with high trait self-control ability are less affected by the self-depletion effect caused by IM overload, while for employees with low trait self-control are more affected by this self-depletion effect, and more likely to have deviant behaviors.
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Received: 26 April 2020
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