Consumer Vulnerability Scale Development and Empirical Validation Based on Nonrational Purchase Behavior" />   <div style="line-height: 150%">Consumer Vulnerability Scale Development and Empirical Validation Based on Nonrational Purchase Behavior</div>
管理学报
  May. 17, 2025
Home |  About Journal  |  Editorial Board  |  Instruction  |  Subscriptions  |  Advertisement  |  Contacts Us  |  Chinese
Chinese Journal of Management
Current Issue| Next Issue| Archive| Adv Search |
 
Consumer Vulnerability Scale Development and Empirical Validation Based on Nonrational Purchase Behavior
SHI Huayu,JING Fengjie,YANG Yan,KHALID HUSSAIN
East China University of Science and Technology, Shanghai, China

Download: PDF (1185 KB)   HTML (1 KB) 
Export: BibTeX | EndNote (RIS)      
Abstract   
This paper introduces the concept of consumer vulnerability and builds a nonrational purchase behavior model to improve consumer welfare. On this basis, through the review of the research status of consumer vulnerability, this paper redefines it and develops the consumer vulnerability scale for the first time. The results of exploratory factor analysis and confirmatory factor analysis show that the reliability and validity of the scale are convincing. In addition, the data suitability indices of the first order factor model, as well as the second order factor model are both significant. The scale’s first order factor contains 7 dimensions, namely, product knowledge, product promotion, social pressure, refunds policy, marketing and emotional pressure, distinguish ability, and purchase ability; the second order factor contains two dimensions, which are knowledge-based vulnerability and powerlessness-based vulnerability. The empirical results show that the scale has certain predictive validity for nonrational purchase behavior and consumer welfare.
Key wordsnonrational purchase behavior      consumer vulnerability      scale development      consumer welfare     
Received: 12 June 2017     
Service
E-mail this article
Add to my bookshelf
Add to citation manager
E-mail Alert
RSS
Articles by authors
SHI Huayu
JING Fengjie
YANG Yan
KHALID HUSSAIN
Cite this article:   
SHI Huayu,JING Fengjie,YANG Yan等.  
Consumer Vulnerability Scale Development and Empirical Validation Based on Nonrational Purchase Behavior
[J]. Chinese Journal of Management, 2018, 15(7): 1033-.
URL:  
http://manu68.magtech.com.cn/Jwk_glxb/EN/     OR     http://manu68.magtech.com.cn/Jwk_glxb/EN/Y2018/V15/I7/1033
Copyright  ©  CHINESE JOURNAL OF MANAGEMENT
Support by Beijing Magtech Co.ltd   support@magtech.com.cn