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The Impact of Sales Information from E-Commerce Platform on Consumers’ Attention and Product Choice-The Moderating Effect of Product Types
WAN Xiaoyu,WANG Tingyi,WU Jifei,ZHANG Hong
1. Chongqing University of Posts and Telecommunications, Chongqing, China; 2. Sun Yat-Sen University, Guangzhou, China

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Abstract  Drawing on the consumers’ herding and the functional theory of attitude, this paper examines how the products’ sales information on e-commerce platform influences consumers’ attention and product choice. Study 1 and study 2 found that, firstly, sales information on e-commerce platform has a significant positive impact on consumers’ attention and product choice. Secondly, product type moderates the relationships among sales information on e-commerce platform, consumers’ attention and consumers’ choice: the sales of functional products has a positive impact on consumer’ attention, so that consumers are more willing to choosing functional products with higher sales; however, the positive impact of sales information on consumer attention from symbolic products is significantly weaken,and consumers are more likely to buy a symbolic(versus functional) product with lower sales.
Key wordssales information      symbolic products      functional products      functional theory of attitude      herding effect      consumer attention     
Received: 07 July 2017     
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