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Chinese Journal of Management
2025 Vol.22 Issue.2
Published 2025-02-01
199
Research on the Process Mechanism of Digitally Empowering the Business Model Reshaping of China Time-Honored Enterprises
GAI Mingzhe,CHEN Zhijun,CHENG Haoyu,NIU Lu
Using a single-case study approach and the transformation practice of Hongjitang as the research object, the study explores the process mechanism of digital empowerment business model remodeling in time-honored enterprises. The study finds that: the digital exploration stage as a transition period helps the time-honored enterprises break through the “cold start period” of digitalization; the remodeling of the business model of the time-honored enterprises follows the evolutionary process of linear value logic—linear value logic edge reconstruction—circular value logic core reconstruction. Among them, the value proposition leverages digital technology to achieve the implementation of the proposition, transitioning from manual control to digital integration and then to precise digital control. Value creation has experienced a shift from internal originality to value co-creation across organizational boundaries, value transmission has changed from a single offline product-driven model to a dual online and offline product and data-driven model, and value acquisition has evolved from a single product sales model to a revenue model with equal emphasis on products and services, as well as a three-dimensional cost structure including digital costs. Based on the characteristics of data homogeneity, reprogram ability, and technical availability, digital technology exists as an enabling mechanism for inheritance and change in the process of remodeling the business model of time-honored enterprises.
2025 Vol. 22 (2): 199- [
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Research on the Formation Mechanism of Consumers’ Identification with Multi-Dimensional Marketing Entities:An Exploratory Case Study of Hisense Home Appliances
LEI Jing,LI Chunqing,WANG Zhengbin
Based on the social identity theory, this paper takes Hisense Home Appliances as the research object, and employs a case study method to explore the formation mechanism of consumers’identification with multi-dimensional marketing entities. The results show that:①in the identity-motivated marketing relationships, consumers based on identity-related identification motivation can effectively promote the identity construction of marketing entities and trigger the generation of identity. ②In addition to insight, imitation and exploration found in the traditional marketing environment, reaction, interaction and comparison are also important identification approaches when digital platforms provide convenience for marketing. ③There are differences in the identification results formed by consumers through different identification paths, namely, consumer’s identification with individual and group marketing entities is primarily based on emotional identification, with brand marketing entities is primarily based on evaluation identification, with enterprise marketing entities is primarily based on cognitive identification.
2025 Vol. 22 (2): 212- [
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223
Research on the Process Mechanism of Entrepreneurial Spirit Driving Organizational Resilience Enhancement in Uncertain Environments: An Exploratory Case Study Based on Xiaoming Agricultural and Livestock Company
FENG Jiao,ZHOU Rongrong,WANG Wenxuan,TAN Biao,DONG Xueyan
Based on the perspective of uncertain environments and combining resource orchestration theory, this study selects Xiaoming Agricultural and Livestock Company, known as the "first listed company of egg-laying hens in China," as the research subject. A longitudinal single-case study method is employed to deeply analyze the dynamic evolution process of entrepreneurial spirit driving the enhancement of organizational resilience. The research findings indicate that under the uncertainty of industry environment, internal company dynamics, and market environment, the company has experienced a continuous transformation in its operational philosophy from consensus to sharing to symbiosis. Under the stimulus of uncertain environments, entrepreneurial spirit has achieved a three-level integration and upgrade: “entrepreneurial innovation—collaborative exploration—responsible commitment.” Based on the resource orchestration process of “resource accumulation—resource bundling—resource utilization,” entrepreneurial spirit drives organizational resilience through a dynamic evolutionary process of “situational awareness—adaptive capacity—surpassing capability.” This process ultimately leads to the construction of an evolutionary mechanism model for entrepreneurial spirit driving the enhancement of organizational resilience.
2025 Vol. 22 (2): 223- [
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Research on the Impact of Enterprise Green Strategy Orientation on Green Competitiveness
XIAO Jing,ZENG Ping
Based on the optimal distinctiveness theory, this study empirically analyzes the impact and mechanism of green strategic orientation on green competitiveness of Chinese manufacturing listed companies from 2011 to 2021. Research has found that:①Green strategic orientation has a significant positive impact on green competitiveness, which is more pronounced in state-owned and central and western region enterprises; ②Compliant green innovation has a negative impact on green competitiveness, while strategic green innovation has a positive impact on green competitiveness. Green strategic orientation can only enhance green competitiveness through strategic green innovation; ③Compliant green innovation and strategic green innovation play an alternative role in the process of influencing green competitiveness; ④The degree of digitization can positively regulate the positive relationship between green strategic orientation and green innovation, and its effect on strategic green innovation is more obvious.
2025 Vol. 22 (2): 233- [
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242
The Impact of Business Environment Distance on the Survival Performance of MNEs’ OFDI
YI Changjun,LI Chuwei,LI Lei,CHEN Chusheng
Under the framework of institutional arbitrage logic, this study uses samples of outward foreign direct investment (OFDI) projects of Chinese Shanghai and Shenzhen A-share listed multinational enterprises (MNEs) from 2010 to 2020 to study the impact of business environment distance on the survival performance of MNEs’ OFDI in emerging economies. Cox proportional risk model was applied, and the findings suggest that business environment distance (including surplus and deficit) has a positive impact on the survival performance of MNEs’ OFDI. The mechanism test shows that the internationalization speed plays a mediating role in the relationship between the two. In addition, the slack resources (especially unabsorbed slack resources) mitigate the inhibition of business environment distance on the internationalization speed. Further, business environment distance promotes the survival performance of MNEs’ OFDI more significantly in non-state-owned enterprises, small multinational enterprises as well as manufacturing multinational enterprises.
2025 Vol. 22 (2): 242- [
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Research on the Influence of Social Credit System Construction on Enterprise Environmental Information Disclosure Quality
ZHANG Xinqi,YANG Shenggang,WANG Shao
Based on the external impact of creating social credit system construction demonstration cities, this study takes China’s A-share listed companies from 2010 to 2020 as a sample to investigate the driving factors of enterprise environmental information disclosure quality from an informal institutions perspective. The research finds that: The social credit system construction improves enterprise environmental information disclosure quality, and has a greater effect on the enterprise hard environmental information disclosure. The mechanism is to improve environmental performance, increase the availability of financing and enhance the stability of supply chain. In the improvement of enterprise environmental information disclosure quality, the social credit system construction has a more significant impact on heavily polluting enterprises, which forms a substitution effect with formal institutions such as environmental regulation and marketization level, and a synergistic effect with informal institutions such as analyst and media attention. Furthermore, it also can increase the financial value and reduce the stock price crash risk.
2025 Vol. 22 (2): 251- [
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261
How Socially Responsible Human Resource Management Shapes Employees’ Prosocial Behavior
TU Yidong,FAN Yajun,MEI Maojiao,HE Wei,WANG Shuoli
Based on the social information processing theory and stakeholder theory, this paper employs a scenario-based experiment and a longitudinal field survey to explore how socially responsible human resource management (SRHRM) influences employees’ prosocial behaviors towards customers, communities, and the environment. It also investigates the mediating role of employees’ prosocial motivation in this process, as well as the moderating effects of customer appreciation and customer unfriendliness on the process by which employees’ prosocial motivation influences their prosocial behaviors. The research’s findings indicate that SRHRM increases employees’ prosocial behaviors towards customers, communities, and the environment; employees’ prosocial motivation mediates the relationship between SRHRM and employees’ prosocial behaviors towards customers, communities, and the environment; customer appreciation positively moderates the relationship between employees’ prosocial motivation and their prosocial behaviors towards customers and the environment, while customer unfriendliness negatively moderates the relationship between employees’ prosocial motivation and their prosocial behaviors towards customers.
2025 Vol. 22 (2): 261- [
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Research on the Impact Mechanism of Corporate Idealistic Moral Standards on Employees’ Perception of Corporate Hypocrisy
LU Jintao,GUO Shuaishuai,WANG Chunyan,LIN Wenfang,GUO Yanlin
Based on cognitive dissonance theory and the attribution theory, the mechanisms and boundary conditions of corporate idealistic moral standards on employees’ perception of corporate hypocrisy are explored through two studies using scenario-based experimental method. In Study 1, a scenario-based experiment was conducted with 362 participants. The results reveal that, under major emergencies, employees’ perception of corporate hypocrisy initially increases and then decreases as corporate idealistic moral standards rise. Substantive corporate social responsibility behavior mediates the relationship between corporate idealistic moral standards and employees’ perception of corporate hypocrisy. In Study 2, a 2 (corporate idealistic moral standards: high vs. low) × 2 (inclusive atmosphere of corporate social responsibility decision-making : high vs. low) scenario experiment was conducted, and data from 334 experimental questionnaires were analyzed. The results not only corroborate the results of Study 1 but also reveal that the inclusive atmosphere of corporate social responsibility decision-making strengthens the positive effect of corporate idealistic moral standards on substantive corporate social responsibility behavior.
2025 Vol. 22 (2): 274- [
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Research on the Mechanism of Boundaryless Career Support on Career Development Satisfaction and Role Performance
LI Gang,WANG Yuye,DENG Chunping
In the context of multi-site practice, based on the self-determination theory, this study conducted a three-phase follow-up survey among 328 doctors from 52 hospitals, exploring the impact of boundaryless career support on career development satisfaction and role performance, as well as the mediating role of employees’ work motivation (identified regulation and external regulation) between boundaryless career support and work outcomes. The results show that boundaryless career support has a direct positive effect on employees’ career development satisfaction and role performance, achieving a certain degree of “public-private balance”. Identified regulation can promote career development satisfaction and role performance, but its mediating effect between boundaryless career support and work outcomes is not significant. External regulation can promote role performance. External regulation plays a mediating role between boundaryless career support and role performance.
2025 Vol. 22 (2): 287- [
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The Impact of Exploitative Leadership on Employees’ Adaptive Performance
QIAN Zhichao,LI Xiaoyu,WEN Xiaoyi,LUO Wenhao
Based on the Conservation of Resources (COR) theory, this study explores the negative impact of exploitative leadership on employee adaptive performance through a two-stage survey of 297 employees from 23 companies. The results indicate that exploitative leadership significantly reduces both thriving at work and employee adaptive performance. Thriving at work mediates the relationship between exploitative leadership and employee adaptive performance. In addition, coworker support moderates the relationship between exploitative leadership and thriving at work, as well as the mediating effect of thriving at work between exploitative leadership and employee adaptive performance. Specifically, when coworker support is high, both the negative relationship between exploitative leadership and thriving at work and the mediating effect of thriving at work become weaker.
2025 Vol. 22 (2): 297- [
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A Meta-Analysis Study on the Firm Performance Founded by Female Entrepreneurs and the Sources of Their Differences
YE Zhuxin,HUANG Suyihao,CHEN Xuan
Through a meta-analysis with the data of 91 articles including 382 726 samples, we test the entrepreneurial gender gap in entrepreneurial firm performance and its boundary conditions, and potential influencing factors on female entrepreneurs firm performance. We found that compared to the male entrepreneurship, female entrepreneurship is more likely to have poorer firm performance. We also found that this poorer performance could be moderated by the firm size and age, industry category and sociocultural factors. Factors such as education background, marital status of female entrepreneurs, gender equality, and intensity of market competition also influenced the firm performance founded by female entrepreneurs. Our further analysis shows that, compared to other countries and regions, the negative relationship of female entrepreneurship on firm performance has been weakened in China. In addition, the higher the education level of female entrepreneurs in society, the better the gender equality and the higher the intensity of market competition, the great they can improve the performance of female entrepreneurship.
2025 Vol. 22 (2): 306- [
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Research on the Impact of Financial Connection on Enterprise’s Digital Innovation
LIU Dongge,PANG Ruizhi
Based on the perspective of informal institution, this paper examines the impact on financial connection and enterprises digital innovation. The results show that financial connection has a significant inhibitory effect on enterprises digital innovation, and the inhibitory effect is even greater for digital invention patents, digital production, and in capital-intensive industries, non-high-tech industries, highly financing-constrained enterprises, and state-owned enterprises. Bank connection have a significant inhibitory effect on enterprises digital innovation, while the effects of securities institution connection and regulatory institution connection are not significant, indicating that the inhibitory effect of financial connection on enterprises digital innovation mainly comes from bank connection. Financial connection and bank connection inhibit enterprises digital innovation by increasing myopia of management, degree of financialization and the cost of fund rent-seeking for capital. Equity governance and improvement of legal environment can alleviate the inhibitory effect of financial connection on enterprises digital innovation, but boards of directors and institutional investors have not played a governance role.
2025 Vol. 22 (2): 316- [
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The Dual Impact of Generative AI Usage on Employee Creativity
CHEN Liping,XU Minya,LIU Shengming
Based on creative process theories and utilizing data from an experiment and a multi-source, three-wave field survey, this study examines the dual pathways through which generative artificial intelligence usage impacts employee creativity. The findings indicate that while generative artificial intelligence usage enhances creativity by improving absorptive capacity, it concurrently inhibits creativity by impairing cognitive elaboration. Additionally, interpersonal interactions mitigate the negative impact of generative artificial intelligence usage on cognitive elaboration and strengthen its positive impact on absorptive capacity. These findings highlight the double-edged sword effect of generative artificial intelligence usage on employees’ creative thinking processes and creativity performance, emphasizing the crucial complementary role of interpersonal interactions in the context of human-machine interactions.
2025 Vol. 22 (2): 326- [
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The Impact of Social Q&A Content Characteristics on Users’ Purchase Intention during Product Innovation Diffusion
WEN Decheng,LI Xiulin,CHEN Xiao
Based on the information adoption model, this paper explores the influence mechanism underlying the impacts of social Q&A content characteristics, such as content valence, content quality, and source credibility on users’ purchase intention during the process of product innovation diffusion. Employing the method of behavioral experimentation, the study utilizes the Q&A content related to foldable screen smartphones from the Zhihu community as experimental material. It is found that the social Q&A content mainly affects users’ purchase intention through the central route rather than the peripheral route. Specifically, the positive content reduces users’ perceived risk of product innovations and then improves users’ purchase intention. Compared with the low content quality condition, when the content quality is higher, the effect of content valence on users’ purchase intention is more substantial. However, the moderation effect of source credibility was not supported. In addition, the study also reveals a consumer negation tendency in the diffusion of product innovation.
2025 Vol. 22 (2): 336- [
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The Double-Edged Sword Effect of AI Automation on Cognitive Crafting
LI Hao,GUO Chunhong,SONG Fangbai
Based on technological threat avoidance theory, the intrinsic mechanisms and boundary conditions of AI automation affecting cognitive crafting were explored, and a moderated mediation model was constructed. The hypotheses were proved through two independent studies. The results of the experimental study showed that AI automation has a positive effect on AI awareness and that AI awareness has an inverted U-shaped effect of AI awareness on cognitive crafting. The questionnaire study found that AI awareness plays a nonlinear mediating role between AI automation and cognitive crafting, and AI explainability negatively moderates AI automation and AI awareness. However, AI task complexity positively modulates the relationship between them. AI explainability and AI task complexity can also modulate the inverted U-shaped effect of AI automation on cognitive crafting through AI awareness.
2025 Vol. 22 (2): 345- [
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Operational Decision of Catering Firms Based on Waiting Area Value-Added Services under Different Pricing Strategies
ZHAN Wentao,YUAN Xuchuan,JIANG Minghui,HUANG Xiaotong,ZHAO Leilei,LI Weifeng
This paper analyzes the impact of waiting area value-added services on the performance of dining firms. Based on queuing theory, we construct a pricing model for value-added services and meal pricing under uniform pricing and differential pricing strategies. The study reveals that, regardless of the pricing strategy adopted, value-added services in waiting areas can enhance profits by enabling higher prices does, with differential pricing consistently yielding higher profits than uniform pricing. Additionally, when the arrival rate of delivery customers is high, the value-added services level under uniform pricing should be increased; otherwise, it should be decreased. Furthermore, under uniform pricing that considers changes in customer consumption preferences, if the cost of serving customers through different channels is consistent, the value-added services level in waiting areas should remain unchanged compared with the scenario without considering preference changes. However, under differential pricing, channel switching behavior is jointly influenced by the transfer coefficient of waiting costs and prices.
2025 Vol. 22 (2): 355- [
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Research on the Modeling and Simulation of Evolution of Negative Emotions in Public Risk Events from the Perspective of Risk Perception
LIU Mengmeng,RONG Lili,QIE Zijun
To achieve an effective response to negative emotions in public risk events, this study analyzes the interrelationship among individual attributes, risk perception and emotions, It establishes an emotion evolution model based on social comparison theory, considering the impact of governmental responses, and examines the mechanisms underlying the generation of different emotions and their intercorrelation in public risk events, and further carries out simulations under different scenarios. Results show that the openness of online social networks promotes the evolution of emotions and at the same time reduces regional differences. When the government responds, the anger individuals feel can be reduced with an increased overall risk response level, but this can also lead to an increase in their fear. When there is a strong correlation between individuals’ risk perception and their locations, risk communication is more effective at guiding negative public emotions than making simple adjustments to the official response.
2025 Vol. 22 (2): 366- [
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Blockchain Adoption Strategy and Channel Mode Selection in a Platform Supply Chain with a Dual Effect
HUANG Donghong,ZHU Jianjun,ZHANG Zhichao,ZHANG Yehui
This study investigates the optimal blockchain adoption and the optimal channel model selection in a platform supply chain with online reselling and marketplace channel modes, in which the blockchain-based information disclosure has a dual effect. Depending on who invest in blockchain, a game with different online channel modes is developed and examined for equilibria in this platform supply chain. With the analytical studies, several interesting and important managerial insights are clearly revealed. For example, it is found that: ①the online channel mode plays a key role in determining who is better off adopting blockchain. In more detail, to achieve a win-win situation, it is always optimal for the supplier to invest in blockchain with the reselling mode. Whereas with the marketplace mode, the win-win situation can be achieved when either the supplier or the e-commerce platform adopts blockchain under certain market conditions. ②The optimal online channel model selections for two parties who invest in blockchain highly depend on the commission set by the e-commerce platform as well as the privacy cost of the consumer. ③To be specific, the channel mode selection for the supplier who invests in blockchain is only influenced by the privacy cost when the commission is low. On the contrary, the supplier always tends to choose the reselling model to adopt blockchain.
2025 Vol. 22 (2): 376- [
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Literature Review on Entrepreneurial Coachability and a Research Agenda
CHEN Yi,LI Yajie,YU Xiaoyu,ZHANG Xinyi
This study critically reviewed related literature, clarified the definition and summarized the conceptual framework of entrepreneurial coachability, and summarized the current research focus and limitations. Future research can explore the formation mechanism of entrepreneurial coachability from the social interaction perspective, understand the relationship between coachability and the three elements of entrepreneurship, strengthen situational research and integrate multiple research methods to deepen the research on entrepreneurial coachability.
2025 Vol. 22 (2): 387- [
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