Abstract：Drawing on goal orientation theory, this study explores how answer quality and respondent social capital in technical Q&A communities influence refiners’ learning-oriented and performance-oriented motivations to drive knowledge refinement behavior, and further examines the moderating role of question quality characteristics. An empirical analysis of 74,474 Q&A data from Stack Overflow yields the following findings: a significant U-shaped relationship exists between answer quality and knowledge refinement behavior. Respondent social capital has a significant positive impact on knowledge refinement behavior. Question difficulty weakens the influence of answer quality and respondent social capital on knowledge refinement behavior, while question popularity amplifies their positive effects.
谢雨凌，赵泉午，王毅. 技术问答社区回答质量和回答者社会资本对知识完善行为的影响[J]. 管理学报, 2025, 22(11): 2107-.
XIE Yuling，ZHAO Quanwu，WANG Yi. The Impact of Answer Quality and Respondent Social Capital on Knowledge Refinement Behavior in Technical Q&A Communities. Chinese Journal of Management, 2025, 22(11): 2107-.
