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J4  2011, Vol. 8 Issue (4): 559-    DOI:
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The Impact of Internet Word-of-Mouth on Consumer’s Product Attitude
 SONG Xiao-Bing, CONG Zhu, DONG Da-Hai
Dalian University of Technology, Dalian, China

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Abstract  

Aiming at the characters of Internet word-of-mouth compared with traditional word-of-mouth, this research proposes the hypotheses about the impact of Internet word-of-mouth on Consumer’s product attitude,. The author tests the hypotheses by conducting an experiment in the context of virtual community about movies. The result indicates that argument quality of Internet word-of-mouth and community credibility has positive effect on consumer’s product attitude. And involvement has interaction effect with argument quality of Internet word-of-mouth and community credibility respectively.

Key wordsinternet word-of-mouth      argument quality      community credibility      involvement     
Received: 02 July 2009     
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SONG Xiao-Bing
CONG Zhu
DONG Da-Hai
Cite this article:   
SONG Xiao-Bing,CONG Zhu,DONG Da-Hai. The Impact of Internet Word-of-Mouth on Consumer’s Product Attitude[J]. J4, 2011, 8(4): 559-.
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http://manu68.magtech.com.cn/Jwk_glxb/EN/     OR     http://manu68.magtech.com.cn/Jwk_glxb/EN/Y2011/V8/I4/559
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