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J4  2010, Vol. 7 Issue (1): 138-    DOI:
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A Review on Word-of-Mouth and Its Development under Online Environment
 HUANG Min-Xue, WANG Feng, XIE Ting-Ting
Economics and Management School of Wuhan University

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Abstract  

With the advent of the civilian spreading era, research in diffusion of word-of-mouth reemerged. In particular, diffusion of electronic word-of-mouth under the Internet environment caused a big concern of practitioners as well as scholars. We summarize and comment on the classical research of diffusion of word-of-mouth and electronic word-of-mouth literature at home and abroad from the perspectives of intensions, theories, subjects, objects, effects, processes and research methods. Based on this, we establish a comprehensive theoretical framework to explain diffusion patterns of electronic word-of-mouth.

Key wordsdiffusion of word-of-mouth      electronic word-of-mouth      transmitter      receiver     
Received: 07 April 2008     
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HUANG Min-Xue
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HUANG Min-Xue,WANG Feng,XIE Ting-Ting. A Review on Word-of-Mouth and Its Development under Online Environment[J]. J4, 2010, 7(1): 138-.
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http://manu68.magtech.com.cn/Jwk_glxb/EN/     OR     http://manu68.magtech.com.cn/Jwk_glxb/EN/Y2010/V7/I1/138
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