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Research on the Attachment Effect of Atmospheric Clues in E-Commerce Live Streaming Room Based on “Task-Social” Perspective
PAN Mengshi,SUN Minggui
Donghua University, Shanghai, China

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Abstract  Based on the framework of“task-social”atmospheric cues, fuzzy-set qualitative comparative analysis (fsQCA) method was utilized to examine the configuration effects of task cues (informational cues, emotional cues and anchor task roles) and social cues (danmaku activeness, social crowding and anchor social connections) on live streaming room attachment (live streaming room identity, live streaming room dependence), aiming to explore the new direction for the sustainable development of e-commerce live streaming. This study found that there were 9 equivalent paths triggering live streaming room dependence which could be divided into 3 configurations, including emotion-driven in a hot selling atmosphere, information-emotion dual-driven in interactive atmosphere, and information-emotion dual-driven under the guidance of the anchors, as well as 1 path and 1 configuration (all-cue concurrently-driven) triggering live streaming room identity. Besides, there were substitution relationships among task cues, social cues, and both of them.
Key wordse-commerce live streaming      atmospheric cues      live streaming room attachment      fuzzy-set qualitative comparative analysis     
Received: 17 April 2023     
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PAN Mengshi
SUN Minggui
Cite this article:   
PAN Mengshi,SUN Minggui. Research on the Attachment Effect of Atmospheric Clues in E-Commerce Live Streaming Room Based on “Task-Social” Perspective[J]. Chinese Journal of Management, 2024, 21(9): 1362-.
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