管理学报
  Jul. 14, 2025
Home |  About Journal  |  Editorial Board  |  Instruction  |  Subscriptions  |  Advertisement  |  Contacts Us  |  Chinese
Chinese Journal of Management
Current Issue| Next Issue| Archive| Adv Search |
The Influence of Enterprise Resources on the Product Value of Online Consultation APP under Configuration Effect
LIU Xuan,FENG Chengcheng,LI Jia
East China University of Science and Technology, Shanghai, China

Download: PDF (1230 KB)   HTML (1 KB) 
Export: BibTeX | EndNote (RIS)      
Abstract  Using the 47 online medical enterprises as samples, the fuzzy set qualitative comparative analysis(fsQCA) method was used to analyze financial resources, organizational resources, technical resources, innovation resources, reputation resources and human resources to reveal the mechanism by which the grouping of corporate resource categories affects the value of online consultation app products. The results show that: ①any single resource is not a necessary condition for forming high or low product value of online consultation APP. ②There is only one configuration path that generates high average daily downloads of online consultation APP, that is, the configuration of all six resources. There are two configuration paths to generate high scores of online consultation APP, which are the configuration of sufficient financial resources and technical resources and the configuration of sufficient financial, organizational, innovation and reputation resources. ③The lack of financial, reputation, organizational and innovation resources will lead to the low average daily downloads of the product. The lack of financial, technical, innovation and organizational resources will lead to the low scores of the product.
Key wordsenterprise resources      online consultation APP      product value      fsQCA     
Received: 04 July 2022     
Service
E-mail this article
Add to my bookshelf
Add to citation manager
E-mail Alert
RSS
Articles by authors
LIU Xuan
FENG Chengcheng
LI Jia
Cite this article:   
LIU Xuan,FENG Chengcheng,LI Jia. The Influence of Enterprise Resources on the Product Value of Online Consultation APP under Configuration Effect[J]. Chinese Journal of Management, 2023, 20(10): 1515-.
URL:  
http://manu68.magtech.com.cn/Jwk_glxb/EN/     OR     http://manu68.magtech.com.cn/Jwk_glxb/EN/Y2023/V20/I10/1515
Copyright  ©  CHINESE JOURNAL OF MANAGEMENT
Support by Beijing Magtech Co.ltd   support@magtech.com.cn