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Research on the Impact Mechanism of Gig Workers’ Self-Leadership on Emotional Labor from the Perspective of Self-Determination Theory |
MAO Mengyu,ZHANG Lanxia,LI Jiamin |
Northeastern University, Shenyang, China |
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Abstract Based on the self-determination theory, this study analyzes the questionnaire data collected from 422 gig workers at two time points and explores the mechanism of self-leadership on emotional labor strategies. The results show that gig worker self-leadership negatively impacts surface acting and positively impacts deep acting through psychological needs satisfaction, respectively. The perceptions of algorithmic transparency positively moderates the relationship between self-leadership and psychological needs satisfaction, and positively moderates the mediating roles of psychological needs satisfaction between self-leadership and the two emotional labor strategies.
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Received: 26 December 2022
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