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The Impact of Online Community on Enterprise Innovation Management: A Literature Review and Prospect |
LIU Jialing,WEI Jiang,CHEN Xiafei |
1.Zhejiang University, Hangzhou, China;2.University of Science and Technology of China, Hefei, China |
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Abstract With the development of open innovation based on “Internet+”, online community is becoming an important component of firms’ innovative strategy, which has a vital impact on firms’ innovation management. Based on literature research and practical observation, by systematically summarizing the 104 articles published in Chinese and international journals from 1993 to 2021, this study clarifies the concept and unique characteristics of online community. Focusing on the sociality of online community, the study further explores the impact of online community on enterprise innovation management from five aspects which are innovation subject, innovation resource, innovation organization, innovation process, and innovation governance. At last, future research directions are discussed in purpose of providing some insights for both broadening the existing theory and constructing new theory in innovation management field.
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Received: 23 September 2021
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