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| Research on the Influence Mechanism of Perceived Negative Workplace Gossip on Employee Well-Being: A Framework under the Perspective of Conservation of Resources Theory |
| LI Pengbo，WANG Shuaikang，WANG Runna，HUANG Zixin1 |
| LI Pengbo，WANG Shuaikang，WANG Runna，HUANG Zixin1 |
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Abstract Based on the conservation of resources theory, this study explores the effect of perceived negative workplace gossip on employee well-being and examines the mediating role of emotional exhaustion and the moderating role of supervisor support and emotional intelligence by analyzing the data from 314 front-line employees in the service industry. Results show that perceived negative workplace gossip negatively affects employee well-being. Emotional exhaustion mediates the relationship between perceived negative workplace gossip and employee well-being. Supervisor support and emotional intelligence can respectively weaken the influence of perceived negative workplace gossip on emotional exhaustion and that of emotional exhaustion on employee well-being, and further moderate the mediating effect of emotional exhaustion between perceived negative workplace gossip and employee well-being. On this basis, the mediating effect of emotional exhaustion is weakened even more under the conditions of relatively high supervisor support and relatively low emotional intelligence.
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Received: 09 August 2021
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