Research on the Influence Mechanism of Perceived Negative Workplace Gossip on Employee Well-Being: A Framework under the Perspective of Conservation of Resources Theory
Abstract Based on the conservation of resources theory, this study explores the effect of perceived negative workplace gossip on employee well-being and examines the mediating role of emotional exhaustion and the moderating role of supervisor support and emotional intelligence by analyzing the data from 314 front-line employees in the service industry. Results show that perceived negative workplace gossip negatively affects employee well-being. Emotional exhaustion mediates the relationship between perceived negative workplace gossip and employee well-being. Supervisor support and emotional intelligence can respectively weaken the influence of perceived negative workplace gossip on emotional exhaustion and that of emotional exhaustion on employee well-being, and further moderate the mediating effect of emotional exhaustion between perceived negative workplace gossip and employee well-being. On this basis, the mediating effect of emotional exhaustion is weakened even more under the conditions of relatively high supervisor support and relatively low emotional intelligence.
LI Pengbo,WANG Shuaikang,WANG Runna等. Research on the Influence Mechanism of Perceived Negative Workplace Gossip on Employee Well-Being: A Framework under the Perspective of Conservation of Resources Theory[J]. Chinese Journal of Management, 2022, 19(4): 545-.
