Abstract In order to systematically analyze the intrinsic connection and development trend of team conflict management research, this article reviewed team conflict literature in management field from 1996-2020 in Web of Science Core Collection. With the help of Citespace and other visual tools, it drew Key Word Co-occurrence Map and Strategic Coordinate Map of team conflict studies. In addition, the hot spots, theoretical framework and research tendency were also displayed. It found that intra-team conflict, trust, performance and strategic decision were the current 4 hot topics in this field. In future research, exploring the transformation process and boundary conditions among different types of conflict will be a breakthrough in clarifying the structure and mechanism of team conflict. Second, the discussion on the relationship between team conflict and performance combined with other types of conflict and different stages of team life cycle will be a valuable supplement to its existing impact research. Third, it is critical to identify the trust barriers among the members of the top management team and the fast trust mechanisms in the virtual team in trust-conflict relation study. Last but not least, as a key step to resolve conflict, exploring the mechanism of the combination of different conflict management strategies also need to be taken into consideration.
LIAO Lin,SU Tao,CHEN Chunhua. The Knowledge Map and Hotspot Tendency of Team Conflict Management Based on Bibliometric Analysis from 1996 to 2020[J]. Chinese Journal of Management, 2021, 18(1): 148-.
