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Voice and Voice-Taking: An Explanation from Persuasion Theory
HAN Yi,XIAO Sufang,GONG Pengfei
Zhongnan University of Economics and Law, Wuhan, China

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Abstract  Drawing on the theory of persuasion, this study constructs a model of voice-taking. Through a questionnaire survey of 68 leaders and 204 employees, this paper tries to explore the effects of expertise, leader-member exchange (LMX) and leader narcissism on the relationship between employee voice and leader’s voice-taking behavior. The results of hierarchical linear model regression show that expertise positively moderates the relationship between employee voice and leader’s voice-taking behavior; LMX positively moderates the relationship between employee voice and leader’s voice-taking behavior; the three interaction of employee voice, expertise and leader narcissism plays a significant role in leader’s voice-taking behavior; the three interactions between LMX, employee voice and leader narcissism are significantly related to leader’s voice-taking.
Key wordsleader voice-taking      employee voice      LMX      expertise      leader narcissism     
Received: 09 December 2019     
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HAN Yi
XIAO Sufang
GONG Pengfei
Cite this article:   
HAN Yi,XIAO Sufang,GONG Pengfei. Voice and Voice-Taking: An Explanation from Persuasion Theory[J]. Chinese Journal of Management, 2020, 17(4): 509-.
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http://manu68.magtech.com.cn/Jwk_glxb/EN/     OR     http://manu68.magtech.com.cn/Jwk_glxb/EN/Y2020/V17/I4/509
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