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J4  2014, Vol. 11 Issue (12): 1841-    DOI:
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An Empirical Research on Factors Influencing Virtual Customer Cocreation
XU Jun,MEI Shu’e
1. Southeast University, Nanjing, China;  2. Nanjing Special Education Normal College, Nanjing, China

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Abstract  Using the theory of planned behavior, social exchange theory, uniqueness theory and sensation seeking theory. The research model is empirically tested by PLSbased structure equation model using data from 347 consumers participated in one of eight virtual cocreation projects in China. Our empirical findings reveal that expectations of selfimage enhancement, expectations of expertise enhancement, demands for unique consumer products and sensation seeking needs are salient factors in shaping virtual consumer cocreation attitude. Virtual consumer cocreation attitude, sense of partnership with the producer and virtual consumer cocreation selfefficacy affect virtual consumer cocreation intention positively. Virtual consumer cocreation intention, sense of partnership with the producer and virtual consumer cocreation selfefficacy are positively related to virtual consumer cocreation behavior.
Key wordsvirtual customer cocreation      theory of planned behavior      social exchange theory      uniqueness theory      sensation seeking theory     
Received: 14 June 2013     
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