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Abstract Based on technological threat avoidance theory, the intrinsic mechanisms and boundary conditions of AI automation affecting cognitive crafting were explored, and a moderated mediation model was constructed. The hypotheses were proved through two independent studies. The results of the experimental study showed that AI automation has a positive effect on AI awareness and that AI awareness has an inverted U-shaped effect of AI awareness on cognitive crafting. The questionnaire study found that AI awareness plays a nonlinear mediating role between AI automation and cognitive crafting, and AI explainability negatively moderates AI automation and AI awareness. However, AI task complexity positively modulates the relationship between them. AI explainability and AI task complexity can also modulate the inverted U-shaped effect of AI automation on cognitive crafting through AI awareness.
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Received: 28 November 2023
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