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Does Task Modularity Substitute for Process Integration?
An Empirical Study Concerning Offshore Information Technology Outsourcing |
ZHANG Qianjun, LIU Yi,WANG Liang |
1 Xi’an Jiaotong University, Xi’an,China; 2 Shanghai Jiaotong University, Shanghai, China |
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Abstract In the context of offshore information technology outsourcing (ITO), this study analyzed the independent effects of task modularity, internal process integration and external process integration on project performance, and explored the effects of interaction between task modularity and two types of process integration on project performance. The data is collected from questionnaire survey of 163 offshore ITO projects taking place in Xi’an, Suzhou, and Dalian. Hierarchical regression results show that task modularity, internal process integration and external process integration have independent and positive influence on ITO project performance. Meanwhile, task modularity weakens the influence of external integration but not of internal integration on project performance. Research has important theoretical contributions and practical guidance.
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Received: 08 August 2013
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