管理学报
 
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J4  2011, Vol. 8 Issue (10): 1504-    DOI:
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Decision Model and Pricing Strategies for Customer Retention Based on Customer Identification
 SUN Shu-Lei, LU Xiao-Wei, ZHANG Qing-Min, WANG Hai
1.NUFE, Nanjing, China; 2. Chinese Continent Property & Casualty Insurance Co., Ltd., Shanghai, China

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