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An Empirical Study on Impact of Human Relation Network upon Employee Performance in Virtual TeamsCHEN LuZHAO ZhengJING Runtian |
CHEN Lu, ZHAO Zheng, JING Run-Tian |
University of Electronic Science and Technology of China, Chengdu, China |
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Abstract On the basis of literature of social network theory and virtual team, this paper identifies the characters of human relation network, which are network structure (sparseness and centrality) and diversity of knowledge and constructs four hypotheses impacting the performance of employee in virtual teams. An empirical study on performance problem in Magic Program Team of NTT DOCOMO in Japan is undertaken and the hypotheses are validated. The result shows that both the network structure and diversity of knowledge have positive influence on employee performance. This paper provides reference for managing employee performance of virtual teams in hightech industries.
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Received: 10 August 2007
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