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Study of the Framework of Capability Maturity Model for IT Infrastructure Operation |
SHI Shuang-Yuan, YANG Qin, SHAN Jin |
Huazhong University of Science and Technology, Wuhan,China |
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Abstract The model of Capability Maturity , theory of IT Infrastructure management, Gantner Organization and some related research achievements in IT service field made by British Ministry of Commerce were introduced. The preliminary framework of capability maturity model for IT infrastructure was presented. The researching programming of this model and its problems facing at present were briefly introduced.
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Received: 17 May 2005
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