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数字赋能老字号企业商业模式重塑的过程机理研究
盖明哲,陈志军,程浩宇,牛璐
1.山东大学管理学院; 2.中国海洋大学管理学院
Research on the Process Mechanism of Digitally Empowering the Business Model Reshaping of China Time-Honored Enterprises
GAI Mingzhe,CHEN Zhijun,CHENG Haoyu,NIU Lu
1. Shandong University, Jinan, China; 2. Ocean University of China, Qingdao, Shandong, China

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摘要 采用单案例研究方法,以宏济堂的转型实践为研究对象,探究数字赋能老字号企业商业模式重塑的过程机理。研究发现:数字化探索阶段作为过渡期有助于老字号企业突破数字化的“冷启动期”;老字号企业商业模式重塑遵循线性价值逻辑—线性价值逻辑边缘重构—环状价值逻辑核心重构的演化过程,其中价值主张利用数字技术实现了从人工管控到数字化串联再到数字化精密管控的主张落地,价值创造经历从内部独创到跨越组织边界的价值共创,价值传递从单一的线下产品驱动转变为线上线下并举的产品与数据双驱动模式,价值获取则从单一的产品销售演变为产品和服务并重的收入模式、以及包括数字化成本在内的三维度成本结构;依托数据同质性、可重新编程性、技术可供性特征,数字技术在老字号企业商业模式重塑过程中发挥传承与变革的赋能机制。
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盖明哲
陈志军
程浩宇
牛璐
关键词 老字号企业 数字赋能 商业模式重塑 价值逻辑    
Abstract:Using a single-case study approach and the transformation practice of Hongjitang as the research object, the study explores the process mechanism of digital empowerment business model remodeling in time-honored enterprises. The study finds that: the digital exploration stage as a transition period helps the time-honored enterprises break through the “cold start period” of digitalization; the remodeling of the business model of the time-honored enterprises follows the evolutionary process of linear value logic—linear value logic edge reconstruction—circular value logic core reconstruction. Among them, the value proposition leverages digital technology to achieve the implementation of the proposition, transitioning from manual control to digital integration and then to precise digital control. Value creation has experienced a shift from internal originality to value co-creation across organizational boundaries, value transmission has changed from a single offline product-driven model to a dual online and offline product and data-driven model, and value acquisition has evolved from a single product sales model to a revenue model with equal emphasis on products and services, as well as a three-dimensional cost structure including digital costs. Based on the characteristics of data homogeneity, reprogram ability, and technical availability, digital technology exists as an enabling mechanism for inheritance and change in the process of remodeling the business model of time-honored enterprises.
Key wordstime-honored enterprises    digital empowerment    business model reshaping    value logic   
收稿日期: 2024-02-02     
基金资助:国家自然科学基金资助项目(72272088);国家社会科学基金资助青年项目(23CGL008);山东省自然科学基金资助青年科学基金项目(ZR2024QG038)
通讯作者: 牛璐(1992~),女,山东淄博人。中国海洋大学(山东省青岛市 266100)管理学院讲师,博士。研究方向为集团公司管理、技术创新与市场转化。     E-mail: niulunl123@163.com
引用本文:   
盖明哲,陈志军,程浩宇,牛璐. 数字赋能老字号企业商业模式重塑的过程机理研究[J]. 管理学报, 2025, 22(2): 199-. GAI Mingzhe,CHEN Zhijun,CHENG Haoyu,NIU Lu. Research on the Process Mechanism of Digitally Empowering the Business Model Reshaping of China Time-Honored Enterprises. Chinese Journal of Management, 2025, 22(2): 199-.
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