Abstract:Based on the self-determination theory, this study analyzes the questionnaire data collected from 422 gig workers at two time points and explores the mechanism of self-leadership on emotional labor strategies. The results show that gig worker self-leadership negatively impacts surface acting and positively impacts deep acting through psychological needs satisfaction, respectively. The perceptions of algorithmic transparency positively moderates the relationship between self-leadership and psychological needs satisfaction, and positively moderates the mediating roles of psychological needs satisfaction between self-leadership and the two emotional labor strategies.
毛孟雨,张兰霞,李佳敏. 自我决定理论视角下零工工作者自我领导对情绪劳动的作用机制研究[J]. 管理学报, 2023, 20(9): 1325-.
MAO Mengyu,ZHANG Lanxia,LI Jiamin. Research on the Impact Mechanism of Gig Workers’ Self-Leadership on Emotional Labor from the Perspective of Self-Determination Theory. Chinese Journal of Management, 2023, 20(9): 1325-.