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考虑发包方满意度和自由配送员数量的众包物流平台最优决策
孟秀丽,刘波,安坤
南京财经大学管理科学与工程学院
The Optimal Decision of Crowdsourcing Logistics Platform Considering the Satisfaction of the Employer and the Number of Free Deliverers
MENG Xiuli,LIU Bo,AN Kun
Nanjing University of Finance and Economics, Nanjing, China

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摘要 结合众包和传统两种物流模式的特点建立众包物流平台利润优化模型,着重研究发包方满意度和自由配送员数量对众包物流平台运营策略的影响,并讨论物流市场中各方的福利变化及社会福利最大化时的自由配送员最优数量策略。研究表明:众包物流平台可根据传统物流服务价格和自由配送员数量,设定最优服务价格和配送员单位报酬;发包方福利与自由配送员数量正相关,并随满意度的增大先增大、后减小,总体自由配送员福利与发包方满意度正相关,并随自由配送员数量的增大先增大、后减小;当发包方满意度较低且传统物流服务价格较高时,众包物流价格优势显著,最优自由配送员数量越多越好,反之,最优自由配送员数量会减少。
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孟秀丽
刘波
安坤
关键词 众包物流平台 发包方满意度 自由配送员数量 社会福利    
Abstract:Combined with the characteristics of crowdsourcing and traditional logistics modes,a Crowdsourcing Logistics Platform profit optimization model is proposed to emphatically studied the influence of the satisfaction of the employer and the number of free deliverers on the operation strategy of the crowdsourcing logistics platform. The welfare changes of all parties in the logistics market and the optimal number strategy of free deliverers when social welfare is maximized are also discussed. The research shows that: The crowdsourcing logistics platform can set the optimal service price and the unit return of free deliverers according to the traditional logistics service price and the number of free deliverers; The welfare of the employer increases first and then decreases with the increase of satisfaction, and is positively correlated with the number of free deliverers. The overall welfare of free deliverers is positively correlated with the satisfaction of the employer, and increases first and then decreases with the increase of the number of free deliverers; When the satisfaction of the employer is low and the service price of traditional logistics is high, crowdsourcing logistics has a significant price advantage. The more the number of optimal free deliverers, the better. On the contrary, the number of optimal free deliverers will be reduced.
Key wordscrowdsourcing logistics platform    the satisfaction of the employer    the number of free deliverers    social welfare   
收稿日期: 2022-03-19     
基金资助:国家自然科学基金资助项目(71401070)
通讯作者: 孟秀丽(1975~),女,山东济宁人。南京财经大学(南京市 210023)管理科学与工程学院教授。研究方向为质量管理、生产管理等。     E-mail: mengxiuli@nufe.edu.cn
引用本文:   
孟秀丽,刘波,安坤. 考虑发包方满意度和自由配送员数量的众包物流平台最优决策[J]. 管理学报, 2023, 20(5): 747-. MENG Xiuli,LIU Bo,AN Kun. The Optimal Decision of Crowdsourcing Logistics Platform Considering the Satisfaction of the Employer and the Number of Free Deliverers. Chinese Journal of Management, 2023, 20(5): 747-.
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